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Lync is down or has limited functions (basicaly not working), when will it be back up ?

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For the past 2 hours lync says it is working with limited functionnality (basically not working at all) caused by a failure.

When will it be back up ?

Thank you


People I manage Call for

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When we enabled the Lync communicator clients, there was one person who shows in my "The People I manage calls for".  We do not have the call part enabled and I did not set this up.  How do I remove this setting from their profile?


Robert

Lync 2013 Client - Distribution Group too large to display?

Lync Attendee does not open using the meeting link website

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Hi

When I click on meeting link, it open a web page in Fireforx (which is my default browser) telling me that Lync Attendee is not installed.

I tried to copy/paste the link in IE addres box and it works.

Tricky Issue with connecting to Lync server from my desktop lync client 2010

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I am facing a tricky situation here,
Firstly i have 3 modes of connecting my laptop to the internet as follows:
1)Using Wi-Fi connection.
2)A physical LAN cable connection
3)An internet data card (A USB data card).

Now, i can comfortably use my Lync using 1st and 2nd mode of connectivity. But i am having a real issue using the 3rd mode of connectivity i.e using internet data card, it just doesn't connect to the Lync server at all, even though i can browse internet very well.
Later i got a workaround to solve this, what i did was, i connect to internet first with 1st and 2nd modes i.e wifi or lan cable and then i also connect to internet using 3rd mode i.e data card.
After this i start my Lync, which  now connects perfectly and then when it is connected and working.
I disconnect my WiFi or LAN cable this causes Lync to restart, but this time it connect within minutes again using internet of my datacard, isn't this Bizarre ??


Now Could someone please help me to connect the Lync just  by using my internet datacard?

Atlast 2 thing which may be of help is :
1)I can easily connect Outlook to the exchange server using my datacard and retrieve my mails.
2)When i connect to internet using my internet datacard, I can still see "Not Connected Symbol"  in my network indicator on my Win7 PC, But i can still Brows internet.

This problem may have something to do with networking, not sure. Please Help me to solve this !!!



Ambrish

SEFAUTIL.EXE is not showing any output while assigning a delegate and also its not doing anything

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Hi I am running this command but it is not showing any output:

SEFAUtil.exe /server:pool.nam.pet.choudhurybari.com sip:nabin.choudhury@choudhurybari.com /adddelegate:kamal.choudhury@choudhurybari.com /simulringdelegates

Please help.

Lync client 2010 has very large cache files

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One of our user has very large cache files under \Users\username\AppData\Local\Microsoft\Communicator\username@domain.com

the cache file name are like this:  MailItemusername@sipdomain_someRandomDigits.cache

the size of these files can increase to Giga byte.

However, other files under the cache folder have normal size. such as ABS cache, endpointconfiguration cache,GalContacts etc..

What is the MailItem.cache files?

Lync 2010 client not sign in

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Hello,

One of users cannot login to lync 2010 client.

when the user want  sign on to lync, get below error message ;

"cannot sign because lync server is temporarily" However, other users can login the system.

I insert lync server address as manuel conf. from the client. not change anything.

After than, I install wireshark and not find any traffic  to lync server from lync 2010 client. 

I can run telnet command as "telnet lyncpool.domain.com 5061 or 443"

and I can see telnet traffic from wireshark.

Whay can I do for resolve this problem ?

Thanks


Can't view desktops shared from other Lync users ...

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Since upgrading to Lync 2013 (as part of Office 2013) and Windows 8 ... we have been unable to view desktop shares from others (Lync 2010 or 2013).  However, others can see our shared desktops.  There are no errors reported, the connection appears normal (just white out), and all other features appear normal.

Any ideas, patches.

Lync 2010 after sending group message with repeatly and bulk ,some conversation window is blank

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Hı ,I need a help  .  by using Lync 2010 api , I am sendin group conferance with thread .Example 20 message sending repeatedly, first 15  message ,appernotification window and Conversation windows  But then 5 message 's text shown on only notification window and conversation window is blank.

Whats is the wrong ?

Issue with Lync 2010

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Hi,

I have newly bought an android phone with Android 4.1.2 installed in it. I installed Lync 2010. After installation I am able to sign-in but after sign-in nothing appears. On notification area, it shows as signed-in but when I click on application nothing appears. Other people are able to see me online and also able to ping me.

Please help.

Conversation History folder twice in Outlook

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Hello

We have the following problem, we found out that 300 of our 600 –Lync enabled test-users have the folder “conversation history” twice in their mailbox

The folder types are “User Created” and „CommunicatorHistory“

New conversations are stored in the folder which the type „CommunicatorHistory“ – but the „User Created“ folder has also old conversations stored

Currently we are not able to reproduce this situation – we are still searching

We have Lync 2010 CU8 and Exchange 2010 SP2/RU6 in a resource/user forest

Anyone has an idea?


Lync for mac closing conversation windows on sign-in

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Using Lync for Mac, when I get disconnected for whatever reason from the server, all the conversation windows get closed when signing in again. This is the different behaviour to the PC version - is there a setting I can change?

Why does the cursor constantly blink when sharing with Microsoft Lync 2010

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When using the sharing feature the cursor blinks incessantly to the point of distraction?  Many people in my organization are experiencing this and have expressed concern and dissatisfaction with this "Feature". What is causing this and/or can this be turned off?

incorrect User name Lync 2010 client

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I have installed Lync 2010, entered a sign-in address and User name / Password however, I typed in the wrong username.

I get the error "Cannot sign in to Lync because the sign-in address was not found"

I can find no way of displaying the option to change my User name or password with this particular sign-in address.

If I change the sign-in address I am prompted for a User name / Password but I cannot see how I can change these credentials on an existing sign-in address.

I have tried uninstalling, cleaning up the registry and deleting .cache / sip files in my local settings but when I reinstall it remembers the old sign-in address and once again no prompt for domain credentials.

Can anyone help?


Outlook 2013 and Lync 2013 suddenly cannot run at the same time

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We recently switched to Office 365 and up until this month's Tuesday Patch Day, everything was working great. As soon as I installed the patches from 3/12/2013. Ever since then I've had the following issue:

  1. Launch Outlook 2013
  2. Launch Lync 2013
  3. Get the following dialog box: "Outlook Data File: The file <filename> is in use and cannot be accessed. Close any application that is using this file, and then try again. You might need to restart your computer."
  4. Click Ok to dismiss the dialog box. Everything seems to function normally.
  5. About three minutes later I get the following dialog box: "We're sorry, but Outlook has run into an error that is preventing it from working correctly. Outlook will need to be closed as a result. Would you like us to repair now?"
  6. Click Close. Everything seems to function normally.

Steps taken to attempt to a fix:

  1. I deleted the Outlook profile and recreated it from scratch. No improvement.
  2. I rebooted the machine. No improvement.
  3. I repaired the Outlook data file. No improvement.

Other notes:

  1. If I start Outlook 2013 by itself, it works fine and no dialog boxes.
  2. If I start Lync 2013 by itself, it works fine and no dialog boxes.

Reference Error ID 1028 - Lync 2013

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Hi.  I've setup Office 365 on my domain to speak with my husband (his company uses LYNC 2013).  When I try to IM him, I get the following error.

When contacting your support team, reference error ID 1028 (source ID 243).

Troubleshooting information is available online, including best practices for using Lync. 

I show online (green) and my domain seems setup correctly.

Help!  :)

Thank you.

Lync 2013 Desktop Client and Web App unable to join meeting without Microphone connected to PC.

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When attempting to host a meeting for any type of training (Industry, K-12, Higher Ed, Technology, many others) attendees are unable to hear the meeting audio unless they have a microphone plugged into their PC.

Microsoft has this listed as a Known Issue internally, and has posted about it here before - originally saying they would fix it in Lync 2010 CU4; which they later dropped stating that it would be too costly to fix...

OK, so the CORE of the reason people want to use this product (Nope, it isn't telephony and instant messaging, you could do that so much cheaper with other products) is so invariably broken that the product doesn't function at all in almost every perceivable end-user situation - except for using a laptop with a built-in mic? Yep.

I asked myself how could this be; then found the statement from Microsoft:

"Making a change would involve too many components and the high cost associated for making these changes would not justified to qualify it as a Cumulative Update within this product release lifecycle."

Great, sweet, Lync 2013 is out - must be fixed now, right? NOPE.

This is INSANE - Microsoft let me tell you directly: I don't care if you re-write the entire product from the ground up (this time not having some bat-brained programmer hard-code microphone support into every single module) - this is the MOST important bug you have to fix in this product, PERIOD.

I expect that you do conduct a bit of market research - do you not understand that this is EXACTLY what your competition offers in other products? Do you really not understand the INTENDED USE of your product? What did you design it for? Who did you design it to compete with? This product can't compete in the same market that LiveMeeting had - it is useless in that space.

However - barring that you refuse to fix this issue - would you be so kind as to list this as a Known Issue on your website; so people can stop spending hours deploying this crappy software that is useless without this feature. Thanks.

/end-rant


Joining scheduled Lync meetings with the Surface for Windows RT

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How do you join a Lync meeting from a Windows RT device? Clicking on links in calendar entries takes me to a page that fails due to lack of Silverlight.

Apple/Mac Lync Client : Cannot Start Group Conversation

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This came in to our helpdesk today, and then to my group (sysamdins), and I wasn't sure if this was a known issue or not. To wit:

When attempting to send an instant message to a group of individuals, there is no option through the GUI to send an instant message to any group. The options available are: "Rename Group", "Delete Group", and "Create New Group". Cannot double click on the group's title to start a group instant message or through the "Contact" menu option. The option to send an IM to the group is greyed out and disabled.
When starting an IM with one person and then dragging the other members of the group manually into the previous two-user conversation, the group IM is then able to be sent. When this window is closed, the process must be repeated to send another group IM.
This same group IM functionality is able to be double-clicked on to send a group IM via Windows machines.

Tested on multiple  10.8.x and 10.6.8 Apple/Mac computers.

Q: known issue?   Our Lync servers are humming along without any issues, so I'm thinking this is an issue with the mac client. ahhhhh, the great divide!

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