Hi,
I recently installed Office 2013 on my laptop running Windows 7 64 bit.
Whenever I start windows or start Lync it shows me the same message "Lync has stopped working". Need help
Log Name: Application
Source: Application Error
Date: 13/02/2014 12:03:54
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ManishRathore-E
Description:
Faulting application name: lync.exe, version: 15.0.4551.1507, time stamp: 0x52700648
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcdd833
Exception code: 0xc0000005
Fault offset: 0x000000000001e3f0
Faulting process id: 0x1e44
Faulting application start time: 0x01cf28b3a6fdd7e1
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\lync.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCR80.dll
Report Id: e83d6a90-94a6-11e3-b800-028037ec0200
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2/13/2014T12:03:54.000000000Z" />
<EventRecordID>61542</EventRecordID>
<Channel>Application</Channel>
<Computer>ManishRathore-E</Computer>
<Security />
</System>
<EventData>
<Data>lync.exe</Data>
<Data>52700648</Data>
<Data>MSVCR80.dll</Data>
<Data>8.0.50727.6195</Data>
<Data>4dcdd833</Data>
<Data>c0000005</Data>
<Data>000000000001e3f0</Data>
<Data>1e44</Data>
<Data>01cf28b3a6fdd7e1</Data>
<Data>C:\Program Files\Microsoft Office 15\root\office15\lync.exe</Data>
<Data>C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCR80.dll</Data>
<Data>e83d6a90-94a6-11e3-b800-028037ec0200</Data>
</EventData>
</Event>
Thanks