Hello All.
I'm having troubles with Auto Detect on my iPad (all users are).
Details:
Lync 2010 Server Standard 4.0.7557.0
Problem:
when users connect their iPads in the office Wi-Fi - Auto Detect is working correctly.
Settings configured are: "https://web.company.com" for both external & internal
when users disconnect their iPads for Wi-Fi and leave the office. It does not connect.
Troubleshooting.
- I've exported 2 certificates from the FQDN \ Server Certificate store. Exported to PFX files and emailed them to the users. The iPad then installed the certificates. found here
- I also ran the following test found here: LINK - ran the website
in my browser and a download came up. This was the results.
{"AccessLocation":"Internal","Root":{"Links":[{"href":"https:\/\/FQDN\/Autodiscover\/AutodiscoverService.svc\/root\/domain","token":"Domain"},{"href":"https:\/\/FQDN\/Autodiscover\/AutodiscoverService.svc\/root\/user","token":"User"}]}}
Now I'm aware that it should say "External" not "Internal" but have no clue how to change it! - iPad works if you manually enter https://FQDN\Autodiscover\AutodiscoverService.svc\rootBUT users will receive sending errors that it cannot connect the server.
I'm sure DNS is configured incorrectly somewhere or IIS is binding internal & external autodiscover but again, A little direction or assistance is much appreciated.
Ask away if I didn't explain things clearly enough.
Thanks.