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Polycom vvx 600 phone NOT supported in Office 365/Lync Environment (contacts / favorites / sync to phone)

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PC Software:  Lync 2013 (15.0.4605.1000) MSO (15.0.4605.1002) 64-bit, Part of Microsoft Office 365 ProPlus.

Phone: Polycom vvx 600

Phone Software:  UC Software:  5.0.2.2185

Issue:  None-lync & lync contacts show up on my vvx 600 phone (synced from the Favorites Group in Lync 2013), but there are no phone #s associated with the none-lync contacts (therefore I can not dial the contact).  When I  do select the name to dial it says "sip: {contact email address}" with busy signal.  I can dial the none-lync contacts from Lync 2013 (favorites group) as the #s do show up there, but not on the phone.  Why?

Per Polycom:  Office 365 is not a supported LYNC platform.

Question:  "Not a supported platform"  is this something Microsoft has to do on their end or Polycom in order for the VVX 600 Phone to be supported in an Office 365/Lync environment.



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