I'm working for an organisation that recently deployed Lync, but is unfortunately not Mac friendly.
My problem is that I have a Mac - of course - and can't get my Lync for Mac client to log in. I'm also running Windows on a Virtual Machine on the same hardware, and I was able to get that to connect just fine. Computers are required to join an Active Directory domain.
I was able to find out how to join an AD Domain on my Mac, and have done so, but even so Lync still won't connect.
On both automatic and manually specifying the internal/external servers, it gives the error:
"Sign in to Microsoft Lync failed because the service is not available or you may not be connected to the Internet."
Here's the log, if it's any help...
Microsoft Lync 14.0.1 (111018) MacOS version 10.7.3 (build 11D50b) 2012/02/06 16:29:24.232 SIPService::OnEvent(IApplicationLayerEvent &), type: 0, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:29:29.339 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 0, newState: 10, direction: 0 2012/02/06 16:29:29.368 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:29:29.376 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:30:38.378 Office Communications Server LOGON STARTED: USER = {caesar.wong@accesstesting.com} 2012/02/06 16:30:38.379 SIPService::Logon 2012/02/06 16:30:38.524 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:30:39.122 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:30:39.122 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:30:39.149 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:30:39.149 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:30:39.152 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:30:39.153 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:30:39.244 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 10, newState: 20, direction: 0 2012/02/06 16:30:39.248 InternalConnect, NLResolveAddress returned: 0 2012/02/06 16:30:39.251 IsLocalAddress, 'dialoggroup.internal' is local address 2012/02/06 16:30:39.251 Connecting to dialoggroup.internal (port 5061) 2012/02/06 16:31:54.009 InternalConnect, NLCreateConnection returned: -3259, 2012/02/06 16:31:54.010 FUsingHttpsTunnelProxies, returning: 0 2012/02/06 16:31:54.011 Listening thread got exception -3259 2012/02/06 16:31:56.109 InternalConnect, NLResolveAddress returned: -3176 2012/02/06 16:31:56.109 FShouldUseProxy, is returning 1 2012/02/06 16:31:56.109 Connecting to dialoggroup.biz (port 0) 2012/02/06 16:31:56.110 InternalConnect, NLCreateConnection returned: -3176, 2012/02/06 16:31:56.110 FUsingHttpsTunnelProxies, returning: 0 2012/02/06 16:31:56.110 Listening thread got exception -3176 2012/02/06 16:31:58.120 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x80072743, oldState: 20, newState: 10, direction: 1 2012/02/06 16:31:58.120 Login (1) failed with error: (0.-2147014845) 2012/02/06 16:31:58.142 SIPService::OnEvent(IApplicationLayerEvent &), type: 8, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:31:58.143 SIPService::OnEvent(IApplicationLayerEvent &), type: 2, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:31:58.143 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:31:58.144 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:31:58.144 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:31:58.145 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:31:58.146 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:31:58.148 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:32:32.376 Office Communications Server LOGON STARTED: USER = {caesar.wong@accesstesting.com} 2012/02/06 16:32:32.394 SIPService::Logon 2012/02/06 16:32:32.530 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:32:33.046 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:32:33.046 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:32:33.073 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:32:33.073 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:32:33.074 SIPService::OnEvent(IApplicationLayerEvent &), type: 3, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:32:33.074 SIPService::OnEvent(IApplicationLayerEvent &), type: 1, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:32:33.078 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x0, oldState: 10, newState: 20, direction: 0 2012/02/06 16:32:33.167 InternalConnect, NLResolveAddress returned: 0 2012/02/06 16:32:33.168 IsLocalAddress, 'lnk-int.accesstesting.com' is not a local address 2012/02/06 16:32:33.168 FShouldUseProxy, is returning 1 2012/02/06 16:32:33.168 Connecting to lnk-int.accesstesting.com (port 5061) 2012/02/06 16:32:33.549 InternalConnect, NLCreateConnection returned: 158, 2012/02/06 16:32:33.549 FUsingHttpsTunnelProxies, returning: 0 2012/02/06 16:32:33.549 Listening thread got exception 158 2012/02/06 16:32:33.550 InternalConnect, NLResolveAddress returned: 0 2012/02/06 16:32:33.551 IsLocalAddress, 'lnk-int.accesstesting.com' is not a local address 2012/02/06 16:32:33.551 FShouldUseProxy, is returning 1 2012/02/06 16:32:33.551 Connecting to lnk-int.accesstesting.com (port 5061) 2012/02/06 16:32:33.688 InternalConnect, NLCreateConnection returned: 158, 2012/02/06 16:32:33.688 FUsingHttpsTunnelProxies, returning: 0 2012/02/06 16:32:33.688 Listening thread got exception 158 2012/02/06 16:32:37.649 InternalConnect, NLResolveAddress returned: -3176 2012/02/06 16:32:37.650 FShouldUseProxy, is returning 1 2012/02/06 16:32:37.650 Connecting to sipinternal.accesstesting.com (port 0) 2012/02/06 16:32:37.650 InternalConnect, NLCreateConnection returned: -3176, 2012/02/06 16:32:37.650 FUsingHttpsTunnelProxies, returning: 0 2012/02/06 16:32:37.650 Listening thread got exception -3176 2012/02/06 16:32:39.749 InternalConnect, NLResolveAddress returned: -3176 2012/02/06 16:32:39.749 FShouldUseProxy, is returning 1 2012/02/06 16:32:39.749 Connecting to sip.accesstesting.com (port 443) 2012/02/06 16:32:39.750 InternalConnect, NLCreateConnection returned: -3176, 2012/02/06 16:32:39.750 FUsingHttpsTunnelProxies, returning: 0 2012/02/06 16:32:39.750 Listening thread got exception -3176 2012/02/06 16:32:41.848 InternalConnect, NLResolveAddress returned: -3176 2012/02/06 16:32:41.848 FShouldUseProxy, is returning 1 2012/02/06 16:32:41.848 Connecting to sip.accesstesting.com (port 0) 2012/02/06 16:32:41.857 InternalConnect, NLCreateConnection returned: -3176, 2012/02/06 16:32:41.857 FUsingHttpsTunnelProxies, returning: 0 2012/02/06 16:32:41.857 Listening thread got exception -3176 2012/02/06 16:32:43.960 InternalConnect, NLResolveAddress returned: -3176 2012/02/06 16:32:43.960 FShouldUseProxy, is returning 1 2012/02/06 16:32:43.960 Connecting to sipexternal.accesstesting.com (port 443) 2012/02/06 16:32:43.962 InternalConnect, NLCreateConnection returned: -3176, 2012/02/06 16:32:43.963 FUsingHttpsTunnelProxies, returning: 0 2012/02/06 16:32:43.963 Listening thread got exception -3176 2012/02/06 16:32:46.058 InternalConnect, NLResolveAddress returned: -3176 2012/02/06 16:32:46.058 FShouldUseProxy, is returning 1 2012/02/06 16:32:46.058 Connecting to sipexternal.accesstesting.com (port 0) 2012/02/06 16:32:46.060 InternalConnect, NLCreateConnection returned: -3176, 2012/02/06 16:32:46.060 FUsingHttpsTunnelProxies, returning: 0 2012/02/06 16:32:46.060 Listening thread got exception -3176 2012/02/06 16:32:48.074 SIPService::OnEvent(NModel::ILogonSessionEvent), hr: 0x80072743, oldState: 20, newState: 10, direction: 1 2012/02/06 16:32:48.075 Login (1) failed with error: (0.-2147014845) 2012/02/06 16:32:48.104 SIPService::OnEvent(IApplicationLayerEvent &), type: 8, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:32:48.105 SIPService::OnEvent(IApplicationLayerEvent &), type: 2, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:32:48.105 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:32:48.106 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:32:48.106 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:32:48.107 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:32:48.107 SIPService::OnEvent(IApplicationLayerEvent &), type: 4, HasSignedIn(): 0, HasSignedOut: 0 2012/02/06 16:32:48.110 SIPService::OnEvent(IApplicationLayerEvent &), type: 6, HasSignedIn(): 0, HasSignedOut: 0