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Lync Crashes after clicking desktop/ application sharing

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Hi

my very fist post ..

we have lync 2013 installed as part of office installation  on windows 7 system. 

latest updates of lync are applied. 

however on once pc when clicking the share desktop/application i get below error.

Problem signature:

  Problem Event Name:                      APPCRASH

  Application Name:                           lync.exe

  Application Version:                         15.0.4420.1017

  Application Timestamp:                  50673ff3

  Fault Module Name:                        KERNELBASE.dll

  Fault Module Version:                      6.1.7601.18409

  Fault Module Timestamp:               5315a05a

  Exception Code:                                00000879

  Exception Offset:                              000000000000940d

  OS Version:                                        6.1.7601.2.1.0.256.4

  Locale ID:                                           2057

 

Additional information about the problem:

  LCID:                                                   1033

 

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so far i have done below.

1: installed all latest lync updates. no luck

2: tried differnet profile no luck

3: deleted lync.exe no luck

4: rename sip folder no luck

5: sfc /scannow found nothing

still same problem . please help.

windows 7 64 bit.

lync 2013 as part of office 2013 64 bit insatallation.

i am still getting above error after updating lync . .the above error is from earlier version.




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