Hi
my very fist post ..
we have lync 2013 installed as part of office installation on windows 7 system.
latest updates of lync are applied.
however on once pc when clicking the share desktop/application i get below error.
Problem signature:
Problem Event Name: APPCRASH
Application Name: lync.exe
Application Version: 15.0.4420.1017
Application Timestamp: 50673ff3
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18409
Fault Module Timestamp: 5315a05a
Exception Code: 00000879
Exception Offset: 000000000000940d
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 2057
Additional information about the problem:
LCID: 1033
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so far i have done below.
1: installed all latest lync updates. no luck
2: tried differnet profile no luck
3: deleted lync.exe no luck
4: rename sip folder no luck
5: sfc /scannow found nothing
still same problem . please help.
windows 7 64 bit.
lync 2013 as part of office 2013 64 bit insatallation.
i am still getting above error after updating lync . .the above error is from earlier version.