My Lync IM chat emoticons suddenly changed to what looks like 8-bit versions. Meanwhile Everyone else in the office that I've checked with (~12 people) still have the normal (current) looking versions of emoticons. We have this product installed on 300+ machines and no one else has noticed, or at least reported this issue.
Any idea how to get them back to looking normal?
I'm on Win 7 Ent 64-bit with most updates installed. Lync 2013 32-bit with Lync 2013 server.
I've repaired, uninstalled/reinstalled Lync and emoticons did not revert. I'd like to know what causes this if possible so I can work at some type of prevention if others start seeing this.
Normal on the left, my emoticons on the right (or below, however this message board posts them)
I don't know if they are exactly considered 32-bit vs 8-bit emoticons but I thought it was a fair description explaining the differences between the two.
When I use one face, the recipient sees the normal 32-bit version of whatever is associated with it.
It doesn't seem to impact the main functionality of the program but would indicate an issue with something that I would like to fix.
I can't find any information associated with this and have no idea where these older looking visuals came from. It's almost like a very old template that is still embedded within the Lync picture tables has surfaced.
I've scoured the options menus but there doesn't appear to be anything related to the visual style of emoticons, just the ability to turn them off or on.
naturally, :) the first thing I did was reboot. No luck.
Ryan
PS- Images were removed because apparently Microsoft still needs to verify my account. I'll post pics of as soon as MS lets me
