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Lync 2013- GUI hangs and freezes frequently for about 3 seconds

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For few months now, several users, including myself, have been experiencing an issue where Lync 2013 (client) freezes for about 3 seconds while interacting with the GUI such as typing in a chat or searching for a user. This isn't affecting many, but several are experiencing this. I ran process explorer and found this stack to continuously spike each time it hangs. 


USP10.dll+0x8580
USER32.dll!SfmDxSetSwapChainStats+0x1a
USER32.dll!GetMessageW+0x2a
RtmPal.dll!RtcPalDeviceAudioSetProcessingFeatures+0x585a
kernel32.dll!BaseThreadInitThunk+0xd
ntdll.dll!RtlUserThreadStart+0x21

I can't find anything related to the following: 

RtmPal.dll!RtcPalDeviceAudioSetProcessingFeatures+0x585a

Help Please!! Thank you all


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