Hello - my organization has just installed Lync chat.
When I open a chat window and type something, instead of just having something that looks like:
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Bob Smith:
Hello, Joan.
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Joan Jones:
Good morning, Bob.
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We have WAY too much information, along the lines of:
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SMITH, ROBERT D. Mr.
Happy People Inc., Headquarters
Downtown location, room 123
Hello, Joan.
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JONES, JOAN F. Mrs.
Happy People Inc., Headquarters
Downtown location, room 124
Good morning, Bob. I hate this new chat program because I can only read a tiny fraction of the conversation due to enormous display names.
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Strangely enough, this information does not get pulled from the Exchange server from what I can tell, since if I look up "Smith, Robert D" or "Jones, Joan F" in the address book, the entries are similar, but do not correspond exactly with the display name.
Our tech support is stumped.
How can I shrink down these display names??
Thanks much in advance!