I am running Windows 7 on a 64 HP Workstation, Lync 2013, Lync 2010 Server. When the presenter changes in a Lync meeting. Lync crashes hard, sometimes requiring a computer reboot. Windows Reports the following event error.
| | | C:\Users\bzf9lm\AppData\Local\Temp\WER191D.tmp.WERInternalMetadata.xml C:\Users\bzf9lm\AppData\Local\Temp\WER1FF1.tmp.appcompat.txt C:\Users\bzf9lm\AppData\Local\Temp\WER2197.tmp.hdmp C:\Users\bzf9lm\AppData\Local\Temp\WER2D5B.tmp.mdmp |
| | | C:\Users\bzf9lm\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_lync.exe_cffcb765e1a532e26945899b4b55bbe99bff6e75_cab_2fc22ecf |
| | | 646feb4e-3cfb-11e4-a673-10604b5c4584 |
| | | 36 The nvwgf2um.dll is a video driver from Nvidea. A colleague had the same Lync issue and his Intel Video driver on his computer was the reported file that caused his Lync 2013 client to crash. He has a different video card in his computer. What cause Lync 2013 to crash. We both are using 15.0.4623.1000 version of Lync 2013 |