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Multiple Accounts With Same Display Name Lync 2013

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Hi All,

I have a single user in my Lync 2013 environment that sees three different users with the same exact display name. All three users have a different SIP address.

User1 - Melissa A. - melissa@company.com

User2 - Melissa A. - peter@company.com

User3 - Melissa A. - kyle@company.com

Upon looking at the contact card, each user has the same display name but correct email address. However there is another email address line that appears underneath the original Send Email address line - on other computer's this appears as "IM".

The user is running a Windows Server 2012 Standard on a Hyper-V Virtual Machine. I've tried re-installing the Office 2013 suite as well as forcing an Global Address Book update from his local machine. All data is correct in Lync Server and Active Directory. Can someone please advise? Could it be a corrupt database?

Thanks in advance,
Adrian


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