Lync Server 2010 running on W2k8 R2 server.
Windows 7 client, lync 2010 client, outlook 2007 SP3
~ 50 user environment
We have one user in our environment whose im's don't show up in outlook's Conversation history folder. Works for everyone else. Has basically not worked for this user since well before I came to the company. Possibly never worked.
Did all the obvious stuff: Made sure Lync client was set to save convo's. Repaired lync install. Repaired office install. Removed lync client reloaded, removed and reloaded office. Ran outlook with /resetfolders switch. Created new outlook profile. Created new windows profile. Logged in as user on a known-working PC, no joy. So it's not the PC, or the software on the client side.
We do not use policies on the lync server.
IMAutoArchivingPolicy is set to 1 (on/true) in the registry.
Looked at config info on lync. MAPI and EWS status is "OK".
I removed this user as a lync user on the lync server. Readded. No joy.
Looked at c:\users\user\appdata\local\microsoft\communicator\history spooler\ there ARE .hist files being created and stored there. They just aren't getting to outlook.
I don't know where to go from here. Recreate mailbox on exchange??? (Exchange 2010)
Thanks in advance!
Todd
Todd Wollin