- Lync Server 2010
- Lync client 2010
- Outlook 2010
- Exchange 2010
I have one customer whose Lync conversations have stopped saving in her Conversation History.
She uses two separate computers, and the same thing happens on both.
I confirmed that she does not have any filters applied to her Conversation History folder in Outlook.
While I was looking at her computer, one Lync conversation said "This conversation is saved...", but it wasn't in Outlook or OWA. I searched her entire mailbox, and it wasn't there. So where did it go?
Ctrl-S does the same thing. Lync says it saved the conversation, but it's not in the Conversation History folder in Outlook or OWA.
Does anyone have any ideas what would cause this?
Update: The end user was mistaken. The Lync conversations have never appeared in her Conversation History folder 9 days later. I'm not sure why she thought they did, but... there you go. Lync conversations stopped saving to her Conversation History altogether. The problem description above has been edited to reflect this.