Hi Peeps,
Wondering if there is any MS Lync adapter that integrates with Outlook contacts. Just like Microsoft Lync CTI adapter does with salesforce.
We currently use Outlook Contacts as a contact management database and so when we receive calls from Lync we would like our Outlook Contacts to pop up especially if we have the number in our database. When the window comes up we will be able to enter notes and summary of the call.
Thanks.
Richard Ojel...