Hello everybody,
we have a few CX700 here which I have updated to the newest available firmware (which is currently 4.0.7577.4494) but they won't login to our hosted Lync/S4B hosting provider.
They say (those are not the exact messages, I try to remember them as good as possible) "Connecting NTP Server" for few seconds and then they display for a long time "Connecting to Lync Server".
After approx. 1 minute they jump back to the login screen and display a hint like "please make sure that the domain name is correct".
We still have two CX700 with an older Firmware (4.0.7577.4100) which can connect without any problems.
So I think the firmware is not compatible with our provider :-(
After some further research I have suspect it could be a problem with "Strict Domain Name Matching".
Here is the KB article:
https://support.microsoft.com/en-us/kb/2933146
Unfortunately, the Microsoft servers only offer the newest firmware and not version "4.0.7577.4100".
Can anyone please help us out and give us the older firmware or help us to try and find out what the exact problem is?
Our hosting provider is NetTask (http://www.nettask.de/de/produkte-loesungen/hosted
Thanks a lot and best regards,
Christan