I have been struggling with updating an old CX3000 that was long left unused.
For days I was struggling with an update status of 0xd/200, which after long days of research seems to be an"Image Update Failures Due to NAND Memory Errors/Problems" and can be solved by installing Cumulative Update 1 (CU1) as mentioned in theMicrosoft Lync 2010 (RTM) Release Notes Lync 2010 Phone Editiondocument I have found searching online (http://download.microsoft.com/download/3/9/E/39E717E4-CF01-4666-8A32-EE7AE1FAFAC1/Lync_Server_2010_Clients_RTM_Relnotes.htm)
Unfortunately this firmware does not exist anymore in the Microsoft website (contacted online help already), as each new firmware is replacing the old ones (not very wise as already I had a problem having to find CU5 for another device as an intermediate step in the firmware update procedure).
What I am looking for is the CU1 for Polycom CX3000 (http://support.microsoft.com/?kbid=2493723) with version number 4.0.7577.107.
I would be very grateful if anyone knows where I can find it or can send it to me.
Thanks a lot for your help