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Lync and a macbook - cannot get the phone to ring?

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We'e got a big office with a mix of Windows7 and Mac machines all running Lync quite happily and have just had some plantronics phones and bluetooth headsets delivered... The Windows7 machines are fine but we cannot get either the phone or bluetooth headset to work on a Mac... Some issues:

Mac recognises phone and calls can be made via Lync but not using the phone keypad?

Incoming calls don't ring - not on the phone or via the Mac's speakers?

We can connect a Bluetooth headset and you can hear callers but not speak to them? The Mac seems to over ride the headset mike with the inbuilt one?

Has anyone else had similar issues? I've got a big 'creative' team who all want Lync but also to keep their Macs... ??


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