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Lync ringing volume for Speakers reduced during a call

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Hi,

I have a problem with the ringing volume on my speakers when receiving a call.

The situation I would like to achieve is that when I am being called both my headphones and the speakers on my laptop are ringing with 100% volume.

What's happening at the moment is that when I'm being called my headphones are ringing just fine (volume-wise), but the volume of the speakers is reduced to just under 50%, even though in the Volume Mixer - Speakers the Lync application volume was set to 100% immediateliy before the call.

In the Audio device settings in Lync I have increased the volume for the speaker and the ringer bars and I have activated my laptop speakers as secondary ringer.

In the Windows Sound Settings, I have tried all ducking options under the Communications tab. No matter which radio button I check, the speaker volume is still reduced by about 50% during the ringing, even if I ask Windows to "Do nothing".

When I play around with the volume mixer during the ringing, I can get my speakers to ring loudly once, but even within the same call attempt for the next ringing sound the volume bar jumps back to 50%.

Is there any way to fix this?

Thanks a lot for your help! 


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