(skype for business 2016) call ended because of network connectivity issues
Skype for Business 2016 really has me pulling my hair out. I have finally got both the web app and the desktop app working from the internet, but I cannot use it because the call is continually dropped...
View ArticleDifferent Ringtone for external calls on Lync or Polycom phones.
Hi is there a way to have a different ringtone for External calls on Polycom cx500 phones or Polycom cx600?
View ArticleLync converts URL's containing & with %26 creating an invalid URL for use in...
I have a web app that uses the "&" character in the URL. If this URL is copy/pasted from a browser to Lync during an IM, Lync converts the URL to use %26 instead of & which does not work in...
View Article3rd party application for Skype for business
Gents,any recommendations for 3rd party application to monitor Skype for business monitor file transfer between clientsclient monitor Service Availability MonitoringOperation dashboardservices...
View ArticlePolycom CX600 appears as "Speaker Phone" instead of "Handset"
We have Polycom CX600's USB tethered to Windows 10 computers running Skype for Business 2016 connected to a Lync 2013 back end. A few users noticed that they have to press the Answer button instead of...
View ArticleResponse Group not showing name of group on incoming call
We have an issue where incoming calls to response groups are coming into the agents OK but on the toast window, the name of the group isn't being displayed so it would display similar to if it was a...
View ArticlePLEASE HELP Setting up CX600
Hi there, Im a complete newbie here! i was given a cx600 by my boss to set up to my ring central account, so i plugged the phone into the mains and the screen came up then went white with lines so i...
View ArticleSkype for Business Clients (O365) fail to connect - Server discovery failed...
Hi All, Desperately need some guidance here with Lync.I'm having all sorts of clients with various connectivity issues running Skype for Business on office 365 mainly wit the initial setup.First...
View ArticleUnable to join meeting, error "cannot locate #phonenumber#"
Hi Experts,We have Lync 2010 pool with 6 FE for 13000 users. Since today morning few of Lync users are complaining that when they click on meeting URL it gives them error which says "Cannot locate...
View ArticleLync 2013 Client takes a long time to "restore" from taskbar
On many Windows 8 & 8.1 systems in our environment the Lync client will take anywhere from 2-10 seconds to pop up when clicked on in the taskbar. The application is running, logged in, and active....
View ArticleCX3000 sign in issues
We have two Polycom CX3000 conference phones. They have worked great for us the past 2 years. We initially had some troubles getting them to sign in and I believe it came down to some certificate...
View ArticleDisable Lync blinking
Good gawd, people. Someone please tell me I'm just missing something simple...I want to disable the ungodly persistent blinking that the lync chat window does when it's the inactive window. We just...
View ArticleLync 2013 disable taskbar blinking for alerts?
In Lync 2013, is there any way to disable the blinking task bar when IMs come in? It's really quite annoying to have that icon blinking *all the time* while you have an IM chat session open and you're...
View ArticleLync / Skype for Business
Unlike all of the posts online, we are trying to keep Lync / Skype from being tampered with.We want it to run and prevent the users from being able to turn it off. How can we keep Skype running...
View ArticleLync 2013 Client crashes
Eventlog message:Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116 Exception...
View ArticleLync 2013 crashes on startup kernelbase.dll
I was trying out Office 365 and installed Lync 2013. It started once successfully, I closed it and started it again, and has this problem. I get "Microsoft Lync has stopped working." This is on 64-bit...
View ArticlePOE Injector Indicates Short in Aastra 6725ip
After configuring several of our Aastra 6725ip phones to work with our Lync system, nearly half of them are now unable to power up via POE. The POE injectors blink over the port indicating that there...
View ArticleAuthentication after sleep
Hello there. I have problem with lync. We deploy Lync intergrate with Exchange servers. that all IM goes to Outlook profiles and the OAB download from EWS. normally the clients good, people use it...
View ArticleLync crashes with SideBySide Error 35
I use Lync 2013 in Office 2013 Pro 32bit. OS is Windows 7 Enterprise 64bit.Recently, when I use Lync 2013, I got this issue:1. It shows not respoinding when I join a lync meeting or call another...
View ArticleLync SDK 2013 support content sharing with UI suppression mode?
Hi all,Does Lync client 2013 SDK support content sharing (such as Powerpoint, whiteboard...) with UI suppression mode?Thanks.
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