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(skype for business 2016) call ended because of network connectivity issues

Skype for Business 2016 really has me pulling my hair out. I have finally got both the web app and the desktop app working from the internet, but I cannot use it because the call is continually dropped...

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Different Ringtone for external calls on Lync or Polycom phones.

Hi is there a  way to have a different ringtone for External calls on Polycom cx500 phones or Polycom cx600?

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Lync converts URL's containing & with %26 creating an invalid URL for use in...

I have a web app that uses the "&" character in the URL. If this URL is copy/pasted from a browser to Lync during an IM, Lync converts the URL to use %26 instead of & which does not work in...

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3rd party application for Skype for business

Gents,any recommendations for 3rd party application to monitor Skype for business monitor file transfer between clientsclient monitor Service Availability MonitoringOperation dashboardservices...

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Polycom CX600 appears as "Speaker Phone" instead of "Handset"

We have Polycom CX600's USB tethered to Windows 10 computers running Skype for Business 2016 connected to a Lync 2013 back end. A few users noticed that they have to press the Answer button instead of...

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Response Group not showing name of group on incoming call

We have an issue where incoming calls to response groups are coming into the agents OK but on the toast window, the name of the group isn't being displayed so it would display similar to if it was a...

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PLEASE HELP Setting up CX600

Hi there, Im a complete newbie here! i was given a cx600 by my boss to set up to my ring central account, so i plugged the phone into the mains and the screen came up then went white with lines so i...

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Skype for Business Clients (O365) fail to connect - Server discovery failed...

Hi All, Desperately need some guidance here with Lync.I'm having all sorts of clients with various connectivity issues running Skype for Business on office 365 mainly wit the initial setup.First...

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Unable to join meeting, error "cannot locate #phonenumber#"

Hi Experts,We have Lync 2010 pool with 6 FE for 13000 users. Since today morning few of Lync users are complaining that when they click on meeting URL it gives them error which says "Cannot locate...

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Lync 2013 Client takes a long time to "restore" from taskbar

On many Windows 8 & 8.1 systems in our environment the Lync client will take anywhere from 2-10 seconds to pop up when clicked on in the taskbar.  The application is running, logged in, and active....

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CX3000 sign in issues

We have two Polycom CX3000 conference phones.  They have worked great for us the past 2 years.  We initially had some troubles getting them to sign in and I believe it came down to some certificate...

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Disable Lync blinking

Good gawd, people.  Someone please tell me I'm just missing something simple...I want to disable the ungodly persistent blinking that the lync chat window does when it's the inactive window.  We just...

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Lync 2013 disable taskbar blinking for alerts?

In Lync 2013, is there any way to disable the blinking task bar when IMs come in?  It's really quite annoying to have that icon blinking *all the time* while you have an IM chat session open and you're...

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Lync / Skype for Business

Unlike all of the posts online, we are trying to keep Lync / Skype from being tampered with.We want it to run and prevent the users from being able to turn it off. How can we keep Skype running...

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Lync 2013 Client crashes

Eventlog message:Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116 Exception...

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Lync 2013 crashes on startup kernelbase.dll

I was trying out Office 365 and installed Lync 2013. It started once successfully, I closed it and started it again, and has this problem. I get "Microsoft Lync has stopped working." This is on 64-bit...

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POE Injector Indicates Short in Aastra 6725ip

After configuring several of our Aastra 6725ip phones to work with our Lync system, nearly half of them are now unable to power up via POE. The POE injectors blink over the port indicating that there...

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Authentication after sleep

Hello there. I have problem with lync. We deploy Lync intergrate with Exchange servers. that all IM  goes to Outlook profiles and the OAB download from EWS. normally the clients good, people use it...

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Lync crashes with SideBySide Error 35

I use Lync 2013 in Office 2013 Pro 32bit. OS is Windows 7 Enterprise 64bit.Recently, when I use Lync 2013, I got this issue:1. It shows not respoinding when I join a lync meeting or call another...

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Lync SDK 2013 support content sharing with UI suppression mode?

Hi all,Does Lync client 2013 SDK support content sharing (such as Powerpoint, whiteboard...) with UI suppression mode?Thanks.

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