Cannot sign in to Lync error.
We are in the prosess of implementing Lync to all our employees. We have a problem for some of our users. The error message on the client is."Cannot sign in to Lync: Please sign out at another location...
View ArticleMicrosoft Lync 2013 has stopped working error
I'm running Windows 7 64 bit OS on the dell OptiPlex 780. I recently rebuilt the system and installed Office 2013 Pro Plus 32bit. everything works except Lync, each time it starts I get the starting...
View ArticleLync converts URL's containing & with %26 creating an invalid URL for use in...
I have a web app that uses the "&" character in the URL. If this URL is copy/pasted from a browser to Lync during an IM, Lync converts the URL to use %26 instead of & which does not work in...
View ArticlePeople I manage calls for not showing my manager name in Lync Client
I have been just configured as delegates for my manager in Lync but his name is not showing People I manage calls for list. But my name is showing in the Manager delegates list. Both the users are...
View ArticleCX600 Slow Audio retrieving from Hold
After updating firmware on the CX600's to 4.0.7577.4372 we now have an intermittent issue . User gets an incoming call, places call on hold and when retrieving the call the audio is very slow. I have...
View ArticleEWS not Deployed - Lync 2010 and Lync 2013 clients
Hi there,I know this EWS issue has been around for a long time but I am baffled as to the failing of my setup to show a working EWS with both 2010 and 2013 clients. I get the EWS not Deployed message...
View ArticleDownload readlog.exe to review log files from Lync Phone edition devices
I'm looking for an easy and quick download of the readlog.exe file to convert the clg files from the Lync Phone devices to text files. Documentation says to find it on the WinCE builder or SDK....
View ArticleConversion folder not appearing in outlook 2010 as well as OWA.
We are unable find conversion history folder in Outlook 2010 as well as in owa for one user. We tried below steps but no any luck.1) Saving conversion history check mark enabled in communicator...
View ArticleCan Lync Phone (CX600) connect to edge with a non sip.domain.com access name?
I have a Lync 2013 Edge server implementation using "aedge" as the Access Edge DNS name instead of "sip", can Lync Phones connect externally if sip.domain.com is not part of the SAN?In other words, are...
View ArticleLync 2013 - We didn't find an audio device, which you need for calling.
Hello,I'm having an issue where Lync 2013 doesn't see my audio device. Audio device in Lync 2010 and Skype works fine but as soon as I log into Lync 2013, it says it can't find my audio device. I...
View Articlecannot sign in to lync. there was a problem verifying the certificate from...
We have a Lync 2010 deployment. We have Windows PCs joined to the domain, we even have Macs that are not on the domain but we installed the certificates and gave them the right permission levels and...
View ArticleLync 2010 - contact list "sort by availability" broken
I've only noticed it recently, so might be bug in 4.0.7577.4388 version (32bit). For Lync contact groups: It shows mixed up green (available) and red (in meeting, conf call etc) contacts at the top,...
View ArticleCan not make phone calls on Lync
My partner and i have been using Lync successfully for some time. Just recently when i make a call the call can not be competed. It drops on my end and my partner receives Error ID 216 Source ID...
View ArticleLync 2011 Mac Book air Video calling
I cannot seem to get the Lync video calling to work on the Mac Book air, I have tried a few different copmputers but the video button in the client is always greyed out - am I missing something or...
View ArticleLync 2010 client not getting "in a meeting" status
Howdy,My client facing a problem, the Lync clients 2010 not showing "In a meeting" status anymore.they have lync 2010 Enterprise deployment & Exchange 2010 SP3.users get SMTP differ than the SIP...
View ArticleLync 2013 Distribution group limit
Hi GuysOur corporate comms team want to use Lync to send an IM to all users, there is already a Distribution Group for all users, but it is over 1000 users. I have done some research and it seems that...
View ArticleLync Test device not updating
I have uploaded a new Polycom CX firmware to my Lync server. Now my test device is not triggerd to update.I do see the POST commands : 2013-01-25 13:53:46 10.0.7.12 POST...
View ArticleRandom Lync Phone Edition Disconnections - Sometimes does not sign back in
We recently had a user who reported that his Lync Phone (Polycom CX600) was signed out when he came in first thing in the morning and it was sitting at a sign-in error page. The phone then was having...
View ArticleLync 2013 - crashing after Windows updates
HiAfter doing the last round of Windows updates, my Lync 2013 client doesn't want to start up. It just crashes at the beginningAny suggestions on what to do? I've removed Lync, and installed it again....
View ArticleMS Lync causes out look to stop updating
MS Lync version 4.0.7577.4388 Appears to cause outlook 2010 on occasions to stop updating the inbox with new messages. If you have Lync open and try to open outlook it will not launch until you kill...
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