I'm running LYNC 2013 and on the client installs it isn't possible to permanently disable the secondary ringer functionality, the option can be unchecked and works OK until the system is logged out, when logging back in it's re-enabled.

There is mention of this issue in kb2770885 which is to be resolved in a later release but the kb is a few years old now and I have the latest version and issue persists.

Does anyone know if there is a registry change or patch/update that needs to be applied to get round this issue?

Thanks

Hi,

I just installed Skype for Business recently. I can use it well for sending IM but not for making audio call / join a meeting.

Each time the others accept the call or join the meeting, my skype just not responding. This also happens before when I use Lync 2013 and still not solved until now.

My laptop is Dell XPS 15, running Windows 8.1 and the office version is 2010.

Been trying the steps from other forums like re-installing the lync/skype, restart the laptop, re-installing the driver but still the same.

The error message from event viewer like this:

Your suggestion will be much appreciated.

Thanks! ^_^

I'm using Lync for the Mac version 14.0.5.  Whenever the call begins my volume immediately goes to maximum.  I'm using Mac OS X 10.8.4.  Has anyone else seen this problem?  Any know how to fix it?

I originally posted this question here - http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macother/volume-suddenly-increases-when-a-lync-call-starts/5cc5c414-038c-49cd-b545-830887e84850 - and was directed to this forum.

The one response I got there was "Go to Lync menu > Preferences > Audio. Are any of the settings there set to maximum?"

Admin assistance with many bosses that has delegates from her bosses, has the pop up of "you were added as delegate" every time she need to press the X button, when user reboot the PC again the same message gets pops up. how to go away this permenantly, this happens for many Admin assistance.

Any help would be appreciated.

Hi,

I have a galaxy S5 mini with lync 2013.  I don't have the option when i choose a person in the android addressbook to dail with lync or the phone. Is always makes the call with the phone (sim card)

Regards,

David

Hi, our company use Lync 2010 and additional program with Lync API.

However, some client has Generic COM exception (0x80080005) when

calling LyncClient.GetClient() method.

Is anyone knows solution to solve this problem??

please help me

I have a problem whereby some common area phones (Polycom CX600 / CX3000) cannot sign in to Lync Server. The PIN policy was recently changed from 4 to 6 digits.Using OCS Logger I get the below:

Enter. this=Microsoft.Rtc.Server.UserPin.Http.UprpHttpAdapter:40230505, requestId=7402

Processing ResolveUserWithPin incoming request [3f453ef]

Processing incoming request [3f453ef]. UCIdentifier: [30086]

Inputs - Phone : [30086], Extension : [30086]

ResolveUser Sproc - Phone Number = 30086, NPH1 = +30086 NPH2 = +442081030086 Phone Ext = 30086 MaxResults = 150

Successfully queued

Exit ok. this=40230505, requestId=7402

User [CnfRoom1@domain.co.uk] - Pool is unresolvable, skipping the user.

At this point the phone displays the message "Sign-in cancelled due to internal server error. Please try again"

I have checked Lync server and can confirm the CAP account exists in Lync and Active Directory. The msRTCSIP-PrimaryHomeServer attribute is also populated with details of the Front End Pool.

Integration and creation of Trust between lync edge server 2013 and cisco jabber.

Please Explain the Steps for doing the same.

Hi,

Get a very strange issue on some users with Lync Clients. The client automatically logs out and then logs back in again, saying the connection to the server was lost. Some users have this happen approx every 300 seconds, others only a few times a day. The issue is always the same with the log below.

09/18/2011|05:43:51.609 12C8:12CC ERROR :: CSIPClientConnection::OnDisconnect (80072745) this: 02EB9B38
09/18/2011|05:43:51.679 12C8:12CC ERROR :: CSIPClientConnection::NotifyError (80072745) this: 02EB9B38 - Enter
09/18/2011|05:43:51.679 12C8:12CC INFO  :: REGISTER_CONTEXT:State (1) => (6)
09/18/2011|05:43:51.679 12C8:12CC TRACE :: REGISTER_CONTEXT::NotifyConnectionDisconnect entered, this 08B75850
09/18/2011|05:43:51.784 12C8:12CC TRACE :: CUccServerEndpoint::UpdateEndpointState - Update state from 2 to 0. Status 80EE0088. Status text (null).
09/18/2011|05:43:51.790 12C8:12CC INFO  :: CUccSubscriptionBase::Unsubscribe - unsubscribing
09/18/2011|05:43:51.791 12C8:12CC WARN  :: CUccPresenceSubscription::InternalUnsubscribe: cleaning up pending notifications, this 08797830
09/18/2011|05:43:51.791 12C8:12CC INFO  :: Out trxn corr-id (02E85078)
09/18/2011|05:43:51.791 12C8:12CC INFO  :: Trxn corr-id (02E85078), SIP msg corr-id (52160a85)
09/18/2011|05:43:51.791 12C8:12CC INFO  :: Function: CSIPClientConnection::ThrottleRequest
09/18/2011|05:43:51.791 12C8:12CC TRACE :: Condition failed with 80ee0067: 'IsConnectionOpen()'
09/18/2011|05:43:51.799 12C8:12CC ERROR :: SIP_MSG_PROCESSOR::ThrottleRequestForConnection m_pRequestConnection->ThrottleRequest() failed for 80ee0067
09/18/2011|05:43:51.799 12C8:12CC ERROR :: OUTGOING_TRANSACTION::CreateAndSendRequestMsg SIP_MSG_PROCESSOR 09DEC04C ThrottleRequestForConnection failed 80ee0067, this 02E85078
09/18/2011|05:43:51.799 12C8:12CC ERROR :: OUTGOING_TRANSACTION::CheckRequestConnectionAndSendRequestMsg - CreateAndSendRequestMsg failed 80ee0067
09/18/2011|05:43:51.799 12C8:12CC ERROR :: CSipSubscription::CreateOutgoingUnsub outgoing UNSUB 02E85078 CheckRequestConnectionAndSendRequestMsg failed 80ee0067, this 09DEC048
09/18/2011|05:43:51.799 12C8:12CC INFO  :: ~Out trxn corr-id (02E85078)
09/18/2011|05:43:51.799 12C8:12CC ERROR :: CSipSubscription::InternalUnsubscribe CreateOutgoingUnsub failed 80ee0067, this 09DEC048
09/18/2011|05:43:51.799 12C8:12CC INFO  :: Out trxn corr-id (02E85078)
09/18/2011|05:43:51.800 12C8:12CC INFO  :: Trxn corr-id (02E85078), SIP msg corr-id (7118351b)
09/18/2011|05:43:51.800 12C8:12CC INFO  :: Function: CSIPClientConnection::ThrottleRequest
09/18/2011|05:43:51.800 12C8:12CC TRACE :: Condition failed with 80ee0067: 'IsConnectionOpen()'
09/18/2011|05:43:51.800 12C8:12CC ERROR :: SIP_MSG_PROCESSOR::ThrottleRequestForConnection m_pRequestConnection->ThrottleRequest() failed for 80ee0067
09/18/2011|05:43:51.800 12C8:12CC ERROR :: OUTGOING_TRANSACTION::CreateAndSendRequestMsg SIP_MSG_PROCESSOR 09DEA9A4 ThrottleRequestForConnection failed 80ee0067, this 02E85078
09/18/2011|05:43:51.800 12C8:12CC ERROR :: OUTGOING_TRANSACTION::CheckRequestConnectionAndSendRequestMsg - CreateAndSendRequestMsg failed 80ee0067
09/18/2011|05:43:51.800 12C8:12CC ERROR :: CSipSubscription::CreateOutgoingUnsub outgoing UNSUB 02E85078 CheckRequestConnectionAndSendRequestMsg failed 80ee0067, this 09DEA9A0
09/18/2011|05:43:51.800 12C8:12CC INFO  :: ~Out trxn corr-id (02E85078)
09/18/2011|05:43:51.800 12C8:12CC ERROR :: CSipSubscription::InternalUnsubscribe CreateOutgoingUnsub failed 80ee0067, this 09DEA9A0
09/18/2011|05:43:51.800 12C8:12CC INFO  :: Function: CUccSubscriptionBase::ReleaseSubDialog
09/18/2011|05:43:51.800 12C8:12CC ERROR :: HRESULT API failed: 80ee0067 = m_spSubDialog->Unsubscribe(m_fSendUnsub ? TRUE : FALSE)
09/18/2011|05:43:51.800 12C8:12CC INFO  :: CUccSubscriptionBase::Unsubscribe - unsubscribing
09/18/2011|05:43:51.809 12C8:12CC WARN  :: CUccSelfRichSubscription::InternalUnsubscribe: cleaning up pending notifications, this 0863FAE8
09/18/2011|05:43:51.809 12C8:12CC INFO  :: Out trxn corr-id (02E85078)
09/18/2011|05:43:51.809 12C8:12CC INFO  :: Trxn corr-id (02E85078), SIP msg corr-id (9f52d043)
09/18/2011|05:43:51.809 12C8:12CC INFO  :: Function: CSIPClientConnection::ThrottleRequest
09/18/2011|05:43:51.809 12C8:12CC TRACE :: Condition failed with 80ee0067: 'IsConnectionOpen()'
09/18/2011|05:43:51.809 12C8:12CC ERROR :: SIP_MSG_PROCESSOR::ThrottleRequestForConnection m_pRequestConnection->ThrottleRequest() failed for 80ee0067
09/18/2011|05:43:51.809 12C8:12CC ERROR :: OUTGOING_TRANSACTION::CreateAndSendRequestMsg SIP_MSG_PROCESSOR 08B76A74 ThrottleRequestForConnection failed 80ee0067, this 02E85078
09/18/2011|05:43:51.809 12C8:12CC ERROR :: OUTGOING_TRANSACTION::CheckRequestConnectionAndSendRequestMsg - CreateAndSendRequestMsg failed 80ee0067
09/18/2011|05:43:51.809 12C8:12CC ERROR :: CSipSubscription::CreateOutgoingUnsub outgoing UNSUB 02E85078 CheckRequestConnectionAndSendRequestMsg failed 80ee0067, this 08B76A70
09/18/2011|05:43:51.809 12C8:12CC INFO  :: ~Out trxn corr-id (02E85078)
09/18/2011|05:43:51.809 12C8:12CC ERROR :: CSipSubscription::InternalUnsubscribe CreateOutgoingUnsub failed 80ee0067, this 08B76A70
09/18/2011|05:43:51.809 12C8:12CC INFO  :: RoamingSession::SetDeltaNum[07DE2038],c->0
09/18/2011|05:43:51.809 12C8:12CC INFO  :: Out trxn corr-id (02E85078)
09/18/2011|05:43:51.809 12C8:12CC INFO  :: Trxn corr-id (02E85078), SIP msg corr-id (8bf3c985)
09/18/2011|05:43:51.809 12C8:12CC INFO  :: Function: CSIPClientConnection::ThrottleRequest
09/18/2011|05:43:51.809 12C8:12CC TRACE :: Condition failed with 80ee0067: 'IsConnectionOpen()'
09/18/2011|05:43:51.809 12C8:12CC ERROR :: SIP_MSG_PROCESSOR::ThrottleRequestForConnection m_pRequestConnection->ThrottleRequest() failed for 80ee0067
09/18/2011|05:43:51.809 12C8:12CC ERROR :: OUTGOING_TRANSACTION::CreateAndSendRequestMsg SIP_MSG_PROCESSOR 08B741B4 ThrottleRequestForConnection failed 80ee0067, this 02E85078
09/18/2011|05:43:51.809 12C8:12CC ERROR :: OUTGOING_TRANSACTION::CheckRequestConnectionAndSendRequestMsg - CreateAndSendRequestMsg failed 80ee0067
09/18/2011|05:43:51.809 12C8:12CC INFO  :: ~Out trxn corr-id (02E85078)
09/18/2011|05:43:51.809 12C8:12CC ERROR :: CRoamingSession::StopSession - CreateOutgoingUnsub failed
09/18/2011|05:43:51.809 12C8:12CC INFO  :: Function: CUccRoamingContactsSession::DoStopSession
09/18/2011|05:43:51.809 12C8:12CC ERROR :: HRESULT API result is not S_OK: 80ee0067 = hr = m_spRoamingContactsSession->StopSession( GetSendUnsub() ? TRUE : FALSE )
09/18/2011|05:43:51.810 12C8:12CC INFO  :: Function: CUccRoamingSession::StopSession
09/18/2011|05:43:51.810 12C8:12CC ERROR :: HRESULT API failed: 80ee0067 = DoStopSession()
09/18/2011|05:43:51.810 12C8:12CC INFO  :: Function: CUccRoamingSessionEx::StopSession
09/18/2011|05:43:51.810 12C8:12CC ERROR :: HRESULT API failed: 80ee0067 = hr = CUccRoamingSession::StopSession()
09/18/2011|05:43:51.810 12C8:12CC INFO  :: Function: CUccRoamingSessionEx::DisableRoaming
09/18/2011|05:43:51.810 12C8:12CC ERROR :: HRESULT API failed: 80ee0067 = CUccRoamingSession::DisableRoaming(eNotify)
09/18/2011|05:43:51.810 12C8:12CC INFO  :: CUccSubscriptionController::~CUccSubscriptionController [08AFB080] - dtor
09/18/2011|05:43:51.810 12C8:12CC INFO  :: CUccSubscriptionController::~CUccSubscriptionController [089FC970] - dtor
09/18/2011|05:43:52.043 12C8:12CC INFO  :: CUccDnsResolver::StopDnsLookup MR-INFO - [0A166E30] DNS lookup stopped for dalesslyn02.dalebrook.ads
09/18/2011|05:43:52.043 12C8:12CC INFO  :: CUccDnsResolverManager::Stop MR-INFO - [05DFF518] DNS resolver manager stopped
09/18/2011|05:43:52.045 12C8:12CC ERROR :: CSIPClientConnection::NotifyError this: 02EB9B38 - Exit

Any ideas on what is causing this would be really appreciated. There is nothing in the logs on the Lync Server.

Thanks

Paul

  Can we use Lync Client (with Lync Infrastructure) to connect to remote Skype users : yes

  Can we then use the Skype screen sharing feature to see the remote user screen in our Lync Client : ??

  Can we then CONTROL the remote Skype screen using our Lync Client : ??.

  Our client does not allow the installation of binaries we are suggesting (Lync Client) and prefers a generic software I-e Skype on their end. And we want to do some troubleshooting on their machines by remote.

  We looking forward to alternatives to TeamViewer that we are currently using for the same purpose.

Shahid Roofi

When I try to start Lync client, it tries to install some components, then, after a while installation fails saying "error 1719: the windows installer could not be accessed", an then Lync closes.

I have then tried to reinstall it, but installation fails saying "installation not completed" 

I have then tried to unisntall but also in this case  uninstallation fails without a reason, just saying "uninstallation not completed"

Has anyone a clue to solve this issue ?

Thanks

Luciano

Can somebody at Microsoft tell me how to disable the blocking of location change when you work from RDP? This is creating problems for our users working from home using RDP!

Also, read comments at http://ucken.blogspot.com/2010/09/configuring-location-services-in-cs-14.html

i am a dumb basic lync user, so i might b asking a very obvious question. plz b patient...i am a software architect who uses my office whiteboards extensively 2draw logic flows and technical diagrams, especially in team meetings. my company uses microsoft lync2010 as our remote collaboration platform. when i work remotely, my team uses lync 2share our desktops so we can c what someone is doing with whatever software we r using. the basic whiteboard feature of lync is 2crude for the types of drawings that i do using a mouse. i was wondering if a drawing tablet can b a peripheral that i can connect 2my laptop usb and draw so everyone can c my diagram realtime thru lync. at a minimum, i am assuming that i can have a drawing software window open on my desktop that people can c, just like any other desktop images can b seen. is there a better hook directly into lync 2eliminate the need 4drawing software? going further, i was wondering if other team members have tablets, can they edit my drawing realtime thru lync. thx.

I have Windows 7 and tabbed conversations has been working fine for almost a year now. Yesterday I got the error box: Microsoft Lync 2010, Tabbed Conversations has stopped working. The only option is: Close the program.

I have rebooted - no help - I have tried REPAIR from the install tool - no help - and I have uninstalled and reinstalled several times - also no help!

Please help! I carry on multiple chats all day long every day and I need this tool to work!!

Thanks!

Ok, I have fun setup very complex and I plan on simplifying when I can. I have Cisco doing the DHCP now and I have Sangoma Lync Express boxes. ("Lync in a BOX"). I have had lots of issues between all the Cisco routing and DHCP. This is my last peice I hope. I am trying to get the phones to login with out a PC and it is not working so I ran this Test-CSphonebootstrap and this is the error I am getting:

VERBOSE: Workflow Instance Id '122d93ee-45e1-4aff-b9af-83c31cd5eafa', started.
VERBOSE: Command line executed is 'Test-CsPhoneBootstrap -PhoneOrExt 3365531276
 -PIN 147852 -Verbose'.


Target Fqdn   :
Target Uri    :
Result        : Failure
Latency       : 00:00:00
Error Message : An attempt was made to access a socket in a way forbidden by
                its access permissions

Diagnosis     :


VERBOSE: Workflow
'Microsoft.Rtc.SyntheticTransactions.Workflows.STPhoneBootstrapWorkflow'
started.
Workflow
'Microsoft.Rtc.SyntheticTransactions.Workflows.STPhoneBootstrapWorkflow'
completed in '4.56E-05' seconds.
Target server Fqdn or web service Url not provided. Will have to do DHCP
Registrar Discovery.
An exception 'An attempt was made to access a socket in a way forbidden by its
access permissions' occurred during Workflow
Microsoft.Rtc.SyntheticTransactions.Workflows.STPhoneBootstrapWorkflow
execution.
Exception Call Stack:    at System.Net.Sockets.Socket.DoBind(EndPoint
endPointSnapshot, SocketAddress socketAddress)
   at System.Net.Sockets.Socket.Bind(EndPoint localEP)
   at Microsoft.Rtc.SyntheticTransactions.DHCPClient.Connect(String serverIP,
String clientIP)
   at
Microsoft.Rtc.SyntheticTransactions.Activities.DHCPDiscoverActivity.InternalExe
cute(ActivityExecutionContext executionContext)
   at
Microsoft.Rtc.SyntheticTransactions.Activities.SyntheticTransactionsActivity.Ex
ecute(ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(T activity,
ActivityExecutionContext executionContext)
   at
System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRunti
me workflowCoreRuntime)
   at System.Workflow.Runtime.Scheduler.Run()

'DHCPDiscover' activity started.
Starting DHCP registrar discovery...
Constructing a DHCP packet.
Adding DHCP option PARAMETER_REQUEST_LIST.
Successfully added DHCP option.
Adding DHCP option VENDOR_CLASS_IDENTIFIER.
Successfully added DHCP option.
Successfully constructed DHCP packet.
Trying to open an udp connection.
Remote IP : 255.255.255.255.
Local IP : 169.254.159.19.
\tCreating a new UDP client.
ERROR during DHCP registrar discovery.
Disconnecting.
'UnRegister' activity started.
'UnRegister' activity completed in '2.74E-05' seconds.
VERBOSE: Workflow Instance ID '122d93ee-45e1-4aff-b9af-83c31cd5eafa' completed.
VERBOSE: Workflow run-time (sec): 0.1330236.

I don't know why it is trying to send it to a NIC that does not have an IP. I am in the process of setting up a Windows DHCP But I am hoping some one can help me rule that out at this point. Everything works if I use a USB from the PC to the phone.