Hi all,
We are having a problem with Lync client and the address book.
When an employee leaves the company, his the lync account as well as his exchange and AD accounts are deleted. Then, to avoid losing important incoming mails, his email address is added to another employee as a secondary smtp address.
We are having several cases where when this is done, other users see his Lync contact with the name of the old employee.
Example: in this case, Flavio is an actual employee and his exchange account has a secondary smtp address from the former employee Diego.
When we look for his name up in lync his picture and contact is shown but with Diego's, name.
The only way to solve this (and in some cases this couldn't be solved) was to delete the address book from the users who sees the incorrect name.
Any idea on how can we solve this centrally?
regards,
Julián