Hi we have a problem where people on subnets other than are main office can't seem to do a search properly for a new contact. The complaint from the users are
"When we are at an office other than the main office, searching for a contact returns “No Matches”. Typically, we are able to use the manual process of clicking on the “Add a Contact Icon”> “Add a Contact Not in my Organization”> Other> entering the email address for the person in the “IM Address” field."
Is there some subnet variable we need to add somewhere?
Any help is appreciated.
Thanks