Hi,
I just installed Skype for Business recently. I can use it well for sending IM but not for making audio call / join a meeting.
Each time the others accept the call or join the meeting, my skype just not responding. This also happens before when I use Lync 2013 and still not solved until now.
My laptop is Dell XPS 15, running Windows 8.1 and the office version is 2010.
Been trying the steps from other forums like re-installing the lync/skype, restart the laptop, re-installing the driver but still the same.
The error message from event viewer like this:
The program lync.exe version 15.0.4719.1000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.Process ID: 19b0
Start Time: 01d091d61b206d5c
Termination Time: 4294967295
Application Path: C:\Program Files\Microsoft Office 15\root\office15\lync.exe
Report Id: ec26fe88-fdc9-11e4-8294-0800270048bc
Faulting package full name:
Faulting package-relative application ID:
Your suggestion will be much appreciated.
Thanks! ^_^