I am currently running Windows 8.1 with the recent update. I had been running Lync 2013 full client (part of Office 2013) without any issue. The latest 8.1 updates were not installing correctly so I had to do a refresh on the operating system - requiring all software to be re-installed. Office 2013 has been reinstalled and all updates have been applied. The Lync 2013 client will not get past the splash screen saying Starting .... I have tried the following -
- Removed client / reinstalled client
- Removed full client / installed the basic client via Office 365
- Multiple reboots between these
I did try installing the Lync client from the app store - this is working without any issue.
Has anyone else encountered this? Any suggestions on what else to try?