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Unable to join meeting, error "cannot locate #phonenumber#"

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Hi Experts,

We have Lync 2010 pool with 6 FE for 13000 users. Since today morning few of Lync users are complaining that when they click on meeting URL it gives them error which says "Cannot locate #######". Here ##### is the contact number of user which is configured in there profile. User unable  to connect to conferencing service while few other users complain that call and video buttons are disable on Lync client. I suspect some patching over the weekend created the issue. I checked users' Lync profile on server and it looks ok to me. Could someone please help me understand and troubleshoot the issue. Thanks a lot.

Regards, Saurabh M. Gautam


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