Hi
I've installed the Lync app from the store on my Surface Pro and it will only work if background mode is disabled. If I enable background mode (enable lockscreen under permissions) it will just endlessly attempt to sign in and never get there. Switching off the lockscreen permission will once again enable it to sign in.
Not having Lync work in the background is a real pain as it disconnects as soon as I switch to another app and therefore colleagues are unable to get in touch with me via Lync.
I've spent quite a bit of time searching online and haven't found a solution to this problem. There are lots of reports of people unable to sign in and I believe this is because they have enabled background mode at install time which prevents sign in.
I use Lync with an Office 365 account if that's of any help.
Thanks in advance for any help or suggestions to resolve this.