Polycomp CX700 Update to 4.0.7577 Issues
Hi All I have strange problem, I have been pulling my hair in the last few weeks. We have a couple of Polycom CX700 devices in the environment. They are all working fine with no issues. I decided to...
View ArticleLync client does not login after sign out
i have configure edge server and it is working fine.. today i m facing strange problem(i didnt notice it before) while connecting from lync client.. i have saved credentials in my lync client and as my...
View ArticleTransfert button disabled on Lync 2010 client
Hi,We user lync 2010 client with polycom cx600 on a entreprise voice edition. Sometimes, an internal user can't transfer an external call because the transfert button are disabled on both windows...
View ArticleLync App on Surface Pro won't work in background mode
HiI've installed the Lync app from the store on my Surface Pro and it will only work if background mode is disabled. If I enable background mode (enable lockscreen under permissions) it will just...
View ArticlewNo Sound from Internal Microphone - Windows 8.1 Lync App on Lenovo Yoga 13
After upgrading from Windows 8 to 8.1 the microphone input in Lync ceased to work.Lync correctly shows that I have both a webcam and microphone in my laptop, and both are turned on under Permissions.I...
View ArticleCan one get Lync 2013 off the TaskBar?
With Lync2010 there was an option to remove the application from the main taskbar area and display it in the right hand-side taskbar icon area only. With this set it would not appear anymore among the...
View ArticleLync 2013 Client Crash (MFReadWrite.dll) - Logitech C920 webcam
Hi all,Since I have bought and connected a Logitech C920 webcam, Lync 2013 client will imediately crash with error message below in the application log. Already deleted all Logitech software/drivers...
View ArticleCannot move contacts between groups (Lync for Mac v14.0.7)
I cannot move my contacts between groups. When I drag some contacts and drop them into a group, they still keep in the same group.Brian.
View Articlelync login issue
Hi,Lync client is not able login in lync 2010.The below error is coming.Error :- ms-diagnostics: 1031;reason="The server could not contact the authentication authority...
View ArticleLync 2010 user interface almost empty
Hello,A client of mine is experiencing some interface issues with Lync 2010 (see screen)We'd reinstall the client a few times and deleted most Lync cache files from his Windows userprofileIs there an...
View ArticleLync for Mac 2011 - crashing since update to 14.0.7
After the latest update to Lync 14.0.7, Lync is now reproduceably crashing every time my Macbook Pro resumes from display sleep. I am running Mavericks 10.9.1. I am unable to find a direct download...
View ArticleHow to initiate a recording in Lync 2013
The option to record a call no longer is visible. Why not.Lync Basic 2013 on Office 365
View ArticleLync Contact List sorting is all wrong
Hi.. I have just installed Lync 2010 with all the updates and the users are explaining the sorting on the contact list changes everytime and is not in alphabetical order by last name. The use lastname,...
View ArticleNo Audio Device Recognized
All of a sudden my lync 2013 x64 stopped recognizing my Audio device. If i go to settings=> audio devices i get a yellow box saying "We didn't find an audio device, which you need for calling. If...
View ArticleAastra 6725ip 4.0.7577.4100 firmware
Can anyone get me the 4.0.7577.4100 version of the ucupdates.cab for the Aastra 6725ip?I want to downgrade to this firmware, but the file is no longer available for download.If anyone can tell me how I...
View Articleremove all pictures from Lync
Hello, we're running Lync server 2013, with some 2013 clients and some 2010 clients. management has recently reversed approval for and has directed that profile pictures be taken down. Pics are removed...
View ArticleLync for Mac 2011 will no longer open following 14.0.7 update
Lync will no longer open and crashes immediately on startup following the 14.0.7 update. Error log as follows: Microsoft Error Reporting log version: 2.0 Error Signature: Exception: EXC_BAD_ACCESS...
View ArticleLync 2010 conflict with Cisco IP Communicator
I have a windows XP SP3 build with Lync 2010 on it as well as Cisco IP Communicator 8.XThe user has a Jabra Bizz 620 headset which was "certified" for Lync and Cisco IP communicator.As long as Lync has...
View ArticleWhy does it take a very long time for Lync to sign in?
I am running RT 8.1 on my first gen Surface. All updates have been done. Why does Lync take forever to sign in? All the credentials are correct, it can take up to 5 to 7 min for it to finally connect....
View ArticleLync Network Analyzer 32/64 unable to start
Hello everyone I have windows 8 and while I was deploying Lync I wanted to test the connectivity using Lync Connectivity analyzer but no matter I do the application doesn't open and give the below...
View Article