Utilizing Lync on Service Desk
We are trying to leverage Lync on our Service Desk. We receive a heavy amount of calls with our ACD system. We are hoping to leverage Lync to offload some of those phone calls. I have no idea if...
View ArticleLync Windows 8 Store App and Exchange integration
I am attempting to connect externally to Lync 2010 through TMG 2010 and our Lync Edge Server.Windows 7 clients running standard Lync 2010 integrate fine. The new Lync App for Windows 8 is not...
View ArticleLync 2010 Group Conversation - 60+ ppl
HelloI was wondering if anyone has experienced the below behavior before in Lync 2010:I have a user who has a personal contact list group in their Lync 2010 client with over 60+ people. If this user...
View ArticleCAC policy Need Peer location from Sip invite message for Location profile
Hi, I need peer location and self location for create Location Profile attribute for gathering relay transport address. How i get peer location information from SIP invite message. I need also self...
View ArticleLync Phone Edition only connecting through Edge Servers. Error when through...
Hi all Environment ----------- Server: Lync 2010 (recently updated) Phone: HP4120 Lync Phone Edition: 4.0.7577.4414 My phones take a lot of time to sign it. I can see in...
View ArticleLync 2013 no longer recognizes Ctrl+Tab command to change conversation tabs,...
When using Lync, Ctrl+Tab will no longer switch between tab windows, and instead just inserts a tab into the textbox. If I just press Tab, it will change focus from the textbox to the font button (the...
View ArticleOffice Web Apps server / Lync server 2013
Hi I have installed a Lync 2013 Server and Office Web Apps Server. Configured Lync topology, Office Web Apps farm and certificates. However when i start the services i get this error message in the log...
View ArticleLync 2010 not starting in windows 7
When I click on Lync it not starting anything, nothing happens when I click on lync.I've reinstalled lync but same problem.please help to solve the problem ASAP.
View ArticleLync external not working for autodiscover
Hello All.I'm having troubles with Auto Detect on my iPad (all users are).Details: Lync 2010 Server Standard 4.0.7557.0Problem: when users connect their iPads in the office Wi-Fi - Auto Detect is...
View Articleaudio video options not available Lync2013 - Windows 365 - Windows 8.1
Hello, I have a serious and really annoying problem. I run Office 365 with Lync on 4 PC's, fully licensed etc.. When I'm logged out from Lync under options I have audio and video and all is fine,...
View ArticleLync 2010 details of contact are wrong and duplicate
hello,I have two problem with contacts lync.1. The phone number are duplicate ( mobile and work )2. is added to a number of office with a final 1I have Lync 2010. The Client Version is 4.0.7577.4419I...
View ArticleNot able to disable Lync 2013 autostart.
I ran into a strange problem with Lync 2013 in a customer environment. The Lync client automatic startup on login cannot be disabled, and I think I have checked all the possible reasons...
View ArticleLync Phone edition cosmetic mistake
Hi all,as I couldnt find the proper way to report this small bug, I am posting it here (on connect.microsoft.com there is no topic opened for Lync / Lync phone edition bugreports)Lync phone edition,...
View ArticleLync 2013 disable taskbar blinking for alerts?
In Lync 2013, is there any way to disable the blinking task bar when IMs come in? It's really quite annoying to have that icon blinking *all the time* while you have an IM chat session open and you're...
View ArticleLync contacts on IP phone polycom CX500/CX600
I 'm using polycom CX500 or CX600 phone with Lync 2010When creating a new contact in Outlook ( with several phone numbers and email address) and then adding this contact as Lync contact, I can see...
View ArticleLync 2013 High CPU Usage
I have a different case with the same version but 32-bit variant on my Windows 8 Notebook (Dell).My system has i5 CPU M520 @2.4GHz with speed stepping enabled. As soon as I start Lync it is forcing...
View ArticleProblem with activating Lync 2013
Can’t activate my Lync 2013, it seems to be a problem with activating Lync 2013 when there is office 2010 installed on the PC ?. The Lync 2013 is downloaded from my Dreamspark account and I using the...
View ArticleUtilizing Lync on Service Desk
We are trying to leverage Lync on our Service Desk. We receive a heavy amount of calls with our ACD system. We are hoping to leverage Lync to offload some of those phone calls. I have no idea if...
View ArticleNeed to contact the MicroSoft Reginal Sales Manager that handles Texas
I recently attended convergence and left my card with the MicroSoft western reginal Sales Manager and asked him to pass it onto the Reginal Sales Manager who handles Texas. In my discussions with the...
View ArticleLync 2013 "Save IM As"...
HiSeems that Lync 2013 is saving IMs (F12) using a RTF format that is different to that of Lync 2010. I have no idea what governs the styles used in this new RTF template, but my question is how I can...
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