Communicator Alerts and Windows 7
Every single user that we have moved to Widows 7 has had one complaint. Communicator alerts are not being seen. Most do not have audio and unless you are constantly paying attention, it just does not...
View ArticleCannot connect with the Lync Windows Store App for Windows 8
I installed the new Lync client from the Microsoft app store and I am unable to get it to connect. I am using the same login information that works for my desktop PC and my Windows Phone but it just...
View ArticleOutlook 20013 is not able to synch contacts with Lync 2010 client
I have recently upgrated my outlook client from 2010 to 2013, but then the outlook 2013 client is not synched with Lync2010 client. I am not able to get any information on busy, fee or etcs in the...
View ArticleLync 2013 IOS Mobile Client - Lync Contact and Work Number
On the Lync 2013 IOS mobile client, I noticed that the work number in the Lync contact is not correct. It has a 10 digit number vs. a 4 digit number in the full Lync 2013 client. In other words, I...
View ArticleLync 2013 client login prompt after AD account password change
We have a policy where every user have to change their active directory passowrd after xx days. Once user change thier AD password, Lync also prompt them sign in page and user have to type their...
View ArticleLync for Mac 2011- Missing Certificates
I updated my Lync for Mac 2011 and I haven't been able to log in since. If I delete Lync and reinstall without the latest update (14.0.1) then at least I can see Lync but I can't log in. It says...
View ArticleLync Team Call fails to route to team member simultaneous call number
Lync 2010We are using Team Call for a user called 'Helpdesk'. When someone calls 'Helpdesk', it also rings the Team Call members, however we have discovered it will not follow the team member's call...
View ArticleAny issue to use Lync 2013 basic client for on-premise users?
hi, for 1500 users, i want to integrate the lync 2013 with exchange 2013 owa and outlook. need is just for IM/presence. Plan is to buy the standard cals and download the lync 2013 basic...
View ArticleLync for Mac 2011 - crashing since update to 14.0.7
After the latest update to Lync 14.0.7, Lync is now reproduceably crashing every time my Macbook Pro resumes from display sleep. I am running Mavericks 10.9.1. I am unable to find a direct download...
View ArticleLync 2013 client is deployed but user accounts are not migrated from OCS to...
We have in our enterprise the following scenario:1 - Lync 2013 client is installed 2 - User accounts are not migrated to Lync 2013 Server, users are using Office Communicator as their main tool3 -...
View ArticleLync 2013 stops responding when making audio calls
Lync 2013 desktop client in Windows 8.1 connected to Lync Server 2010From my office workstation (Windows 7, Lync 2010 client, completely different hardware), from inside the firewall, I don't have any...
View ArticleLync 2013 not syncing conversations with mobile apps
Straight to the point, is there any way to sync conversations started on the pc client with the lync mobile app (iOS, Android..)? I've been doing some research and found that this was to be done on the...
View Articleacquiring IP for audio codes 420 hd
Hi,I have configured audio codes 420hd phone at one of my client . The day I have received the phone was working fine with existing firmware version . But searching lync enabled users feature is not...
View ArticleLync duplicate contacts sync from outlook
In my outlook 2010 under contacts --> Lync contacts showing duplicate contacts of each. What is the purpose of Lync contacts in outlook. where does it sync with.How to remove duplicate entries.I am...
View ArticleLync stopped working error message on start up
Running Windows 7 and Office 2013. Lync tries to start, but I get an error saying it has stopped working and it never works.Here is a copy of the event log for this error:-System-Provider[...
View Articlelync 2010 client - clear what happening field
user with an Lync account is unable to clear the what happening field. an old OOO reply in there.his outlook shows his OOO is off. and what even stranger is that is Outlook account is an linked...
View ArticleHow to disable profile picture in Chat window
Hi,previously when having a chat the users profile picture would not be in the chat window, only their icon on the top as normal but now every time I reply or the other user sends a message you see...
View ArticleLync Mac 2011 cannot write into shared desktop session with Windows 2013
Hello. Recently our organization initiated a beta test for Lync (switching from Communicator 2007). I am currently the only Mac client included. The problem I have is that although Windows users...
View ArticleOffice Comm
Hello, I have a problem with an Office Communicator client:Whenever the user starts a text conference it can't see the messages from the other participants, only his messages.If the client uses the...
View ArticleMac Lync 2011 14.0.7 crashes frequently
Mavericks 10.9.1 MBP6,2 15" mid-2010, 8GB RAM, SSD HDDOverall I quite like Lync - when it works. Have used Lync on Win7, and WebEx Connect on Mac and Win, and overall most integration points are good...
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