Record a user join a Lync 2010 conference by PSTN
Hello, I remember seeing a post stating that the recording of calls from users joining A Lync Conference are not available to be recorded. Can anyone confirm this and point me in the direction of the...
View ArticleLync Attendant - Display calls in a queue in order of arriving
Hello,I have a user that receives many calls at the same time. She says that the problem that she has is calls in the queue that she sees are not sorted by call time. She says that the calls are moving...
View ArticleLync 2013 - Couldn't start IM conversation
One of our users frustratingly pointed out that they could not start a IM conversation with someone.The person who initiated the IM was from the full Lync 2013 client, and the person receiving the IM...
View ArticleLifeCam Shows Up as AVStream Media Device and Lync Crashes on Video Call
I'm currently using Windows 8.1, Lync 2013, and a Lifecam VX-5000. As of a few days ago, Lync has started crashing whenever I try to do a video call with the webcam chosen as the video device. Also,...
View ArticleLync contacts on IP phone polycom CX500/CX600
I 'm using polycom CX500 or CX600 phone with Lync 2010When creating a new contact in Outlook ( with several phone numbers and email address) and then adding this contact as Lync contact, I can see...
View ArticleLync 2010 client not starting after Outlook 2010 running
Not able to start my Lync 2010 client after starting up Outlook 2010. Happens about 90% of the time. Also not able to start the client even after exiting Outlook when I forget and don't start Lync...
View ArticleHow to open chat from web page link on a Mac or mobile device?
In windows, on all browsers, I'm able to click on either of the following two a tags and the lync client will open and function as desired.<a href="sip:sip@address.com">test</a><a...
View Articlehow to change status colors in Lync 2013
Apologies all if posted in the wrong place... Being rather color blind, I simply can't see the difference between users' status easily, based on the crappy default color indication: is there a way I...
View ArticleOffice 2013 & Lync 2013 with 2010 backend Conversation History & Voicemail
Hi all,We have a strange issue going on at our University. We have some staff who have recently got a new PC with a brand new software image of Windows 7 Enterprise 64bit, Office 2013 and Lync 2013....
View ArticleCX600 Sign-in problems after Root CA Change
Hi,We are currently in the process of upgrading our server infrastructure, as part of the process we've created a new CA server in anticipation of removing the old one.We've re-issued the certificates...
View ArticleMissed Call Notification on Email showing only email address for some numbers...
Hi I am using Lync 2013 Server with Lync 2010 Clients. The Exchange UM is 2010. For all internal Calls the missed call notification is a bit inconsistent.. For some users I will only see the email...
View ArticleWindows Server 2008 (TS) and Lync Web App installation failure
Hey folks,I've run into a little big problem due the Lync Web App installation via mstsc on a stand alone Terminal Server 2008 SP2 64 Bit. When I tried to install the Lync Web App Plugin viamstsc and...
View ArticleFrequent contacts re-appearing after removal
Contacts that have been pinned to Frequent Contact list, then removed, re-appear under Frequent Contacts list, after right-click - "Un-Pin from Frequent Contacts".I read that the Frequent Contact list...
View ArticleLync 2013 High CPU Usage
I have a different case with the same version but 32-bit variant on my Windows 8 Notebook (Dell).My system has i5 CPU M520 @2.4GHz with speed stepping enabled. As soon as I start Lync it is forcing...
View ArticleLync 2013 causes Access 2010 to reconfigure when opeining
Hello,We are using Lync Basic 2013 as our Lync client and Office 2010 for everything else. We are having a strange issue with one of our machines, which belongs to my boss, incidentally. Every time she...
View ArticleLync 2013 Crashes When Transferring From Response Group
Hello,Seeing a very strange issue on a couple of our clients running Lync 2013. Whenever they transfer a call from their response group Lync will crash. Calls into their direct line will transfer...
View ArticleIssue with Microsoft Communicator
Hi Microsoft,I am Mahesh From DST world wide Services . Actually we are using communicator in our office in that I found an Issue with Communicator . So how to come up with that Issue ?I think It will...
View ArticleJoin Online Meeting link launches the Web App even though the Lync Client is...
Hello, I have this problem on a few computers. When I click on the "Join online meeting" button or link (https://meet.###.com/###/1wnj6l1n) the web page launches the webapp instead of a session in...
View ArticleVVX handset initiated call will not connect to Lync client with simultaneous...
Has anyone encountered a similar issue? And any advice on how to fix it please? (note - a case has been logged with Polycom, but weeks are passing by and they have not provided any useful response so...
View ArticleHow do you enlarge the font size on lync Iphone App?
I have my default on my iphone 5 set to large, but the lync app font is far too tiny for me to read. I can't find a setting to enlarge the font on this app.
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