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Lync and Office 2013 Home and Business 'Present PowerPoint' not working

November 4, 2014, 1:11 am
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Hello All,

We have an Exchange online E1 plan that includes Lync, that we have been using without problems for the last year or so. 

The 'Present PowerPoint' functionality of Lync is very useful, and again it has been working without fault until now.  However, for one user who we have upgraded to Office 2013 Home and Business (from Office 2010), it no longer works when she clicks on present, select PowerPoint and select a .pptx file. She gets the following error message...

 'the presentatio.ppx couldn't be converted for presentation because Visual Basic for Applications (VBA) is not installed on this computer. Please install VBA and try again.'

The thing is it seems that Visual Basic for Applications is installed as a part of the Lync Basic Install. I re-installed Lync just in case, and when I clicked customize I ensured that Visual Basic for Applications was checked to install as run from the computer.

In searching online I can see plenty of other people suggesting with Office 2010 to repair the Office install, and select customize and make sure the Visual Basic for Applications is checked to install too.  However, with Office 2013 Home and Business you don't get this option - it seems all or nothing.  I have tried repairing both installs, re-installing etc with no luck

So is it that Office 2013 Home and Business incompatible with Lync or can anyone help or throw some ideas at me?

Thanks,

Andrew.

 
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Lync 2013 adding additional person to conversations until you sign out and sign in

November 4, 2014, 9:14 pm
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Have a user using Lync 2013, where when she double-clicks someone in her contact list, it starts a three person conversation between her, that person, then an additional person.  it happens for anyone she clicks, and it always adds that same 3rd person.

But if she signs out and back in to Lync, if she double-clicks those people it then only has her and that person in the conversation like it should. 

How can I fix this?

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Lync Mac client 14.0.9

October 1, 2014, 1:49 am
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Hello everyone,

Lync for Mac 14.0.9 has been released and is supposed to fix the issue : "Cannot join a meeting as an anonymous user in a non-federated domain in Lync for Mac 2011".

Did anyone try it ?

It seems like it still asks for credentials when connecting to the meeting, no prompt for guest credentials.
Has anyone succeeded to use the anonymous mode through Lync for mac 2011?

Regards,

Stephen

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how to change status colors in Lync 2013

December 2, 2013, 2:17 am
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Apologies all if posted in the wrong place... Being rather color blind, I simply can't see the difference between users' status easily, based on the crappy default color indication: is there a way I could change these colors or the appearance in general, so as to have a clearly visible and identifiable clue whether a user is available, busy etc. The colors from version pre-2013 were better... Using a 2013 client now. Ideally, instead of ugly-colored squares, things like maybe a(clearly) red octagon indicating people are busy ... So a combination of shape with colors which are distinguishable by most colorblind people

Thanks!

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lync disconnects

November 4, 2014, 10:51 pm
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i have this issue with lync...see error below

Problem signature:

 Problem Event Name:                       APPCRASH

 Application Name:                            lync.exe

 Application Version:                          15.0.4623.1000

 Application Timestamp:                    5372814c

 Fault Module Name:                         ntdll.dll

 Fault Module Version:                       6.1.7601.22436

 Fault Module Timestamp:                 521eaa80

 Exception Code:                                 c0000005

 Exception Offset:                               00044522

 OS Version:                                         6.1.7601.2.1.0.256.48

 Locale ID:                                            1033

Additional information about the problem:

 LCID:                                                    1033

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

 C:\Windows\system32\en-US\erofflps.txt

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Polycom group series 500 Lync issue

October 6, 2014, 11:22 pm
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Hi,

We are having a Polycom group series 500 device and currently facing the below mentioned issue, if any one has used this device appreciate your response on this matter.

1. we have already activated the Multipoint video conferencing and Lync interoperability protocol on the device. We are able to get only a peer to peer Lync video call, Lync video conference is not allowed (we cannot add another Lync user to an ongoing Lync call)

2. 

.      This device can join to a Lync video conference hosted by another user, but video and voice not working (it shows that device has joined the conference but no audio or video)

T

 Thanks,
Kanishka.


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Volume suddenly increases when a Lync Call starts

August 26, 2013, 9:29 am
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I'm using Lync for the Mac version 14.0.5.  Whenever the call begins my volume immediately goes to maximum.  I'm using Mac OS X 10.8.4.  Has anyone else seen this problem?  Any know how to fix it?

I originally posted this question here - http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macother/volume-suddenly-increases-when-a-lync-call-starts/5cc5c414-038c-49cd-b545-830887e84850 - and was directed to this forum.

The one response I got there was "Go to Lync menu > Preferences > Audio. Are any of the settings there set to maximum?"

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Micorosft Lync file transfer

May 21, 2013, 9:05 pm
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Hi all

after changing privilege Level to run as an administrator Level in Microsoft Lync 2010 I cant drag and drop files in any format, with different extensions for file transferring. and when i run lync in normal mode I encounter no problems.

Anybody has an idea what's going on and what I missed here?

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Don't want Lync Conversations in my Outlook inbox

November 6, 2014, 7:16 am
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I am using Outlook 2010 and Lync 2010. Missed Lync conversations are currently being added to my Outlook inbox. I don't want any Lync conversations going into my Outlook inbox. I do want all Lync conversations saved in the Conversation History folder. I did not find a solution for this issue. Only options I found turns off all Lync conversations saved in Outlook and you manually saving them, and this would not work. 

Anyone have a solution for this problem? Thanks!

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Lync 2013 edge with NO DMZ

November 7, 2014, 6:47 am
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Hi all I wanted to know if its possible to configure Edge role where is there no DMZ. and how?. also if in that scenario EDGE needs to be not part of domain?.

Regards

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Lync 2013 Client copy/paste text issues

July 17, 2014, 8:54 am
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It looks to be a consistent issue in our environment (not sure if it is just us or everyone that uses Lync 2013) where it is very difficult to select text in IMs to copy/paste.  There are many times where you want to copy a single IM -- containing the person's name who said it, the text and the date/time it was said.  In previous versions, this was not a problem at all.  With Lync 2013, it is a complete pain in the ass to be honest.  You go to select and it continuously flashes and it takes a whiz just to be able to select the text and it's not reproducable.  Many users have complained about this.  If i try to select more than one person in the copy, it generally works better - but not perfect.  I have to think this is a bug because it should not be this difficult to select text, but strangely i only found a few folks complaining in comment sections of articles stating the same thing but no real answer.   We are on Version 15.0.4623.1000.

If anyone can provide a solution to this, it would be greatly appreciated!

~Brandon

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CX5500 Lync Integration

November 7, 2014, 8:12 am
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Hi all,

I'm new in Lync and I have a Polycom 5500 to set up as a Lync phone, without a provisioning server, using a simple configuration, anyone know where I can find a step by step guide?

or anyone has some suggestion?thanks in advance

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Removal of Bulk Inactive users in Lync 2010

April 8, 2013, 12:44 pm
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I have migrated users A-Z from OCS to Lync, now want to cleanup Lync Database for Inactive users who are not loged in from last 3 months and diabled AD users who are still enabled in Lync. Any Suggestions how i can get that list from Lync and How i can remove in bulk ?

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Lync 2011 for Mac not saving conversation history on outlook 2011

October 14, 2014, 1:06 pm
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I have MS Office 2011 on my MAC. I have noticed the conversation history is saved on the MS Lync History folder on the MAC. However the outlook mailbox folder called " conversation history "  is not updated with this info. Any idea what could be happening ?

OS : 10.9.5

Lync : 14.0.9

Outlook : 14.4.4

MS Exchange server 2013.

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Associate tel: With Lync (Broken after installing Skype!)

January 21, 2013, 4:11 am
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On windows 8 how do I associate tel: etc back to Lync 2013.

I installed Skype (after the MSN invite to do so) and now the associations have all switched to Skype and I can't see any easy way to swing things back to Lync.

 Thanks

Alistair

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Lync 2013 - crashing after Windows updates

July 16, 2013, 2:57 am
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Hi

After doing the last round of Windows updates, my Lync 2013 client doesn't want to start up. It just crashes at the beginning

Any suggestions on what to do? I've removed Lync, and installed it again. Also removed all the Lync updates that were installed from Windows Update and it still crashes on startup.

Faulting application name: lync.exe, version: 15.0.4517.1004, time stamp: 0x51b13ed6
Faulting module name: MFReadWrite.dll, version: 12.0.9200.16578, time stamp: 0x515f8dda
Exception code: 0xc0000005
Fault offset: 0x0001dde1
Faulting process id: 0x11fc
Faulting application start time: 0x01ce8202de5df005
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: C:\Windows\System32\MFReadWrite.dll
Report Id: 1c8f2cb7-edf6-11e2-be92-24be051d43f5
Faulting package full name: 
Faulting package-relative application ID: 

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Remove pictures in Lync

September 3, 2013, 1:04 pm
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I'm using Lync 2013, and even though I've changed the Options -> Personal to say that I don't want to see pictures, Lync still shows a silly cartoon picture next to people when I'm having a conversation with them, next to their name.

We're wanting to use this at work, so we really need to get rid of this as it makes the program look childish.

Does anyone know how you can get it to just show people's name just like it does in the list of people?

Matthew

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Lync crashes with SideBySide Error 35

November 10, 2014, 2:14 am
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I use Lync 2013 in Office 2013 Pro 32bit. OS is Windows 7 Enterprise 64bit.

Recently, when I use Lync 2013, I got this issue:

1. It shows not respoinding when I join a lync meeting or call another contact.

2. It can work if another people call me.

3. It is okay to send text.

In event viewer, the message is:

Activation context generation failed for "C:\Program Files (x86)\Microsoft Office\Office15\lync.exe.Manifest".Error in manifest or policy file "C:\Program Files (x86)\Microsoft Office\Office15\UccApi.DLL" on line 1. Component identity found in manifest does not match the identity of the component requested. Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0". Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0". Please use sxstrace.exe for detailed diagnosis.

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Does CX600 support Office365?

November 10, 2014, 4:20 am
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Hi,

Does Polycom CX600 phone support Office365?

If yes, what plan I should have.

Thank You,

Anees

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Lync 2013 Crashing on New Windows 7 Machine

November 10, 2014, 6:55 am
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I have a Windows 7 machine that I reset to factory settings, installed all updates, Office 2013, and Adobe Acrobat 9 Standard. That's it. Everything worked perfectly for a few days. This morning Lync is crashing.

Two questions. How to I diagnose why? And then how to I fix it?

I've read about 1/2 dozen threads on this and none of the solutions either apply or work.

MSFT, very frustrating. Please help. Also, please reply in plain English. I have no IT training or experience. Make it simple please.

Thank you,

Thomas Scott Oviedo, FL

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