Quantcast
Channel: Lync 2010 and OCS - Lync Clients and Devices forum
Viewing all 3260 articles
Browse latest View live
↧

No audio in calls with specific audio device

October 9, 2013, 11:39 am
$
0
0

I recently bought a Razer Kraken 7.1 headset which has a USB connector.
It works with all other programs such as Skype, to make phone calls. I can hear people and they can hear me, no problems.

But when I call anyone in Lync 2013, they can hear me, but I can't hear them.

I made sure my headset is set as default, and that Lync actually finds my Audio device, which it does.
When I try to play sound in Audio Device options on the Lync client, it plays them and I can hear them without problem.

But in calls, they can hear me, but I can't hear them.

Now, if I change the device settings to use customized settings, everything stops working, meaning I can't hear them, they can't hear me.

I've tried this on a PC at work which has Lync 2013 on Windows 7 (32bit), and on a PC at home which is running on Windows 8 (64bit), same problem percists.

Please help me :)

↧
Search

Active Directory error "-2147016672"

September 14, 2012, 5:40 am
$
0
0

Hi,

I am creating a script in ASP.NET C# to invoke cmdlets from Lync Server.

I want just list a user : Get-CsUSer and when i run the script i received the follow error code:

Active Directory error "-2147016672" occurred while searching for domain controllers in domain .

I run my script from my local machine developer (it is remote) to the server. The script is :

Runspace remoteRunspace = null;
            openRunspace("servidor:5985/wsman", "http://schemas.microsoft.com/powershell/Microsoft.PowerShell",
                 @"\user", "senha", ref remoteRunspace);

            using (PowerShell powershell = PowerShell.Create())
            {
                powershell.Runspace = remoteRunspace;

                powershell.AddScript("Import-Module Lync"); //funciona
                powershell.Invoke();

                Pipeline pipeline = remoteRunspace.CreatePipeline();
                string remoteScript = "Get-CsUser -Identity mmiranda";
                pipeline.Commands.AddScript(remoteScript);

                Collection<PSObject> results = pipeline.Invoke();

                remoteRunspace.Close();

                return results;

            }

public static void openRunspace(string uri, string schema, string username, string livePass, ref Runspace remoteRunspace)
        {
            System.Security.SecureString password = new System.Security.SecureString();
            foreach (char c in livePass.ToCharArray())
            {
                password.AppendChar(c);
            }
            PSCredential psc = new PSCredential(username, password);
            WSManConnectionInfo rri = new WSManConnectionInfo(new Uri(uri), schema, psc);
            //rri.AuthenticationMechanism = AuthenticationMechanism.Default;
            //rri.AuthenticationMechanism = AuthenticationMechanism.Kerberos;
            //rri.AuthenticationMechanism = AuthenticationMechanism.Basic;
            //rri.NoEncryption = true;
            rri.ProxyAuthentication = AuthenticationMechanism.Negotiate;
            remoteRunspace = RunspaceFactory.CreateRunspace(rri);
            remoteRunspace.Open();


        }

i don't know what to do anymore.

Help me.

My e-mail gersonczjr@hotmail.com

thx

↧
↧

Polycom CX700 cannot sign in after upgrade firmware to 4.0.7577.4066

October 29, 2014, 8:21 pm
$
0
0

Hi,

We have one CX700 phone with old firmware version -3.5. We tried to upgrade the firmware to the latest version 4.0.7577.4451, but failed. Then we refer to Jeff's blog (http://blog.schertz.name/2012/08/lync-phone-edition-cu6-upgrade-issues/), and managed to upgrade to CU5 4.0.7577.4066 successfully. However, we found that after upgrade to 4.0.7577.4066, we cannot sign in from CX700 anymore, please find  the error message below which is shows up on the phone:

Sign-in Error

Cannot sign in. Please verify your sign-in address domain\username, and password and try again. Please verify that the domain entered USERNAME is correct.

And we cannot upgrade the firmware from 4066 to 4451 without sign in.... (very inconvenient design...)

Any ideas?

Thanks a lot!

↧

Lync Sharing desktop UAC promt problem

April 26, 2012, 12:29 am
$
0
0

when we are taking over a sessions through Lync 2010 (shared desktop) and we sometimes recive a UAC promt on the shared desktop, we would like to be able to type in the username and password. But it doesnt work.

Before the session was "paused" (the viewer gets a black screen with a white pause symbol).

But after changing some Group Policyes the "viewer" can see the UAC promt now. But we (the viewer) can't type the username and password.

We had the same problem during Remote Assistance before, but after changing the GPO the problem doesn't exist anymore within a remote assistance session.

Have anyone solved this issue? I think its quite common problem?

Following changes has been made in the GPO:

[Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options]

User Account Control: Allow UIAccess applications to prompt for elevation without using the secure desktop Enabled

User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode Elevate without prompting

User Account Control: Behavior of the elevation prompt for standard users Prompt for credentials

User Account Control: Only elevate UIAccess applications that are installed in secure locations Disabled

User Account Control: Switch to the secure desktop when prompting for elevation Disabled

Thanks for any help.

↧

Can one get Lync 2013 off the TaskBar?

December 17, 2013, 4:21 am
$
0
0

With Lync2010 there was an option to remove the application from the main taskbar area and display it in the right hand-side taskbar icon area only. With this set it would not appear anymore among the open applications.

With Lync2013 this option seems gone and I now always have BOTH, i.e. an active application in the main taskbar area AND an icon in the right hand side area. How can I get rid of one of them, preferably the one in the main taskbar area?

M.

BTW: what are the correct, precise names for these two taskbar areas?

↧
↧

Cannot log on to Lync from Mac (Yosemite)

November 11, 2014, 6:39 am
$
0
0

Hi,

I just downloaded Lync, and whenever I try to log on I get a message saying "Sign in to Microsoft Lync failed because the service is not available or you may not be connected to the Internet". 

I am connected to the Internet, running OS X Yosemite, and Lync has been permitted to bypass the firewall. I have tried to log on using my office 365 username and password. I am not logging on to a corporate account.

Any suggestions as to what I am doing wrong?

Best,

Jostein

↧

Where is the spelling and grammar check in Word 2011

November 11, 2014, 9:36 am
$
0
0
Where is the spelling and grammar check in Word 2011?  It's not under tools.... I can use it through the icon on the bottom of the page, but I prefer using it though tools.
↧

Lync - incoming calls activate all sound coming through my computer speaker

June 21, 2013, 8:02 am
$
0
0

Is this a bug or is there any fix or work-around?

If I have my earbuds plugged into my computer plugged into the stereo port on my laptop, listening to the music, and someone calls me my Lync client starts to ring, and the music I had playing no longer comes through my earbuds (stereo port) and instead starts playing loudly from my computer's internal speaker. 

What is setup wrong here?

My Audio Device options screenshot: http://i.imgur.com/lf61dzo.png

↧
Search

Skype connectivity with lync online plan1

November 11, 2014, 9:33 pm
$
0
0

hi ,recently I purchased lync online plan1 to enable skype connectivity with lync but not able to add any contact from lync client as I am using lync 2010 client at windows pc and lync 2011 client at mac PC

and I already enabled external communication setting for public messenger like skype from lync admin center(office365 based).

↧
↧

iOS Lync keys/api's

February 27, 2014, 10:25 pm
$
0
0
Our MDM vendor has ability to configure 3rd party apps on iOS7. Does lync client for iOS has needed communication dictionaries available for Managed App Configuration?
↧

Cannot sign in to Lync error.

March 28, 2011, 5:02 am
$
0
0

We are in the prosess of implementing Lync to all our employees. We have a problem for some of our users. The error message on the client is.

"Cannot sign in to Lync: Please sign out at another location and try again. You have reached the maximum number of computers or devices allowed"

We have verified that they only are singed in to one device. The ten users with the problem all have first name starting with the letter "A". I don't now if this is a  coincidence.

They can log in but get loged out whe the error appears. If they try to log in again it works after trying some time. The users get the error several times each day.

 

↧

Lync VDI Plugin and External LyncServer only

November 13, 2014, 12:49 am
$
0
0

Hello Specialists,

i have a small question, how the VDI PlugIn works if you have only a External Lync Server. ??We dont have an internal envirement in our Company, but on the regkey you have to give internal and external.

Envirement:

ThinClient: Windows 7 SP1, Lync VDI Plugin 32 bit.

Citrix: Windows 2008 R2, Lync and Office 32bit.

Only External Lync Server.

Christian

↧

Lync 2013 - We didn't find an audio device

November 13, 2014, 2:03 am
$
0
0

Hi,

I have done all troubleshooting but while opening Lync 2013, it's showing no audio device is available.

Both speakers and mic are working fine in laptop.

↧
↧

Lync 2013 client - emtpy "Status" and "Relationships" tabs

November 13, 2014, 5:15 am
$
0
0

In our organization we have a distribution group, which contains all users that should show up in Lync. Although this distribution group shows perfectly well in the "Groups" tab:


and each group shows all the users and its status well, the "Status" and "Relationships" tab show nobody:





How can I enable or when will there be an update allowing users in Distribution Groups be shown in Status and Relationships tabs, just like manually added users?



Thank you!

↧

Lync 14.0.10 Crashing

November 13, 2014, 6:08 am
$
0
0

Hi,

I have installed the Lync 14.0.10 client on OS X Yosemite and it crashes as soon as the logon has completed and I try to take an action with any of my contacts, such as starting a chat. Below is the dump from the crashes, below. Any idea how to resolve this crash? I have reverted to 14.0.9 which is working correctly.

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-11-13 14:02:40 +0000
Application Name: Microsoft Lync
Application Bundle ID: com.microsoft.Lync
Application Signature: UCCP
Application Version: 14.0.10.141024
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x000010a7
Blame Module Name: Microsoft Lync
Blame Module Version: 14.0.10.141024
Blame Module Offset: 0x01f4430b
Application LCID: 1033
Extra app info: Reg=English Loc=0x0409
Crashed thread: 0

Operating System Information
Operating System: Mac OS X 10.10 (Build 14A389)
CPU: Unknown (hw.cputype = 7, hw.cpusubtype == 8), Number: 4, Speed: 1700 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
gestaltSystemVersion err = 0, result = 0x1090
Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440

Microsoft Application Information:
Error Reporting UUID: FFCA68B8-7266-47A2-8DAD-621289515339
Time from launch: 0 hours, 0 minutes, 23 seconds
Total errors on this client: 156

↧
Search

Can't Join Lync Meetings in Outlook 2013 with Lync 2013

January 8, 2014, 1:23 pm
$
0
0

Hello,

I'm having an odd problem with joining Lync meetings in Outlook 2013 using Lync 2013 and hope there is an answer out there.  When I click on Join Lync Meeting in Outlook I receive this error:

"We're sorry, but Lync has run into an error that is preventing it from working correctly.  Lync will need to be closed as a result. Would you like us to repair now?"

Both Outlook and Lync are 2013 32-Bit.  I tried everything including uninstalling quick and full repair of both Office and Lync.  Then I uninstalled and reinstalled both Office and Lync. Then I tried using new mail profiles under a new user account with no luck. Then I formatted the drive and did a fresh install of Windows 8 with only Office and Lync installed and it is still happening.

I can join or start the meeting if I copy and paste the Join link into IE, but I can't click through from Outlook.

I have the exact same setup on another PC that this is working fine but I never messed with anything just did default installs.

Any ideas?

↧

How to stop Lync from starting automatically?

November 12, 2013, 4:48 am
$
0
0

Hello,

I have recently installed Microsoft Office 2013 on my computer, which included an installation of the Lync client. At first it didn't seem to matter much. But after a few days I got around to fiddling around with Lync, even though I don't have a server to connect it to. From the next day on, I have a problem with the client starting itself automatically with the PC.

I have tried disabling the option in the settings, but it seems to have had no effect.

After this I researched for a few options, and tried changing the registry key. Still no effect.

What do I have to do to stop the client from starting automatically? I can't even make use of it, since I don't have a server for it.

I have Lync 2013 (I couldn't find a forum section, so I'm posting this in the 2010 forum)

Windows 7 x64

Office Professional Plus x64

↧
↧

Where to find MacOS 14.0.9 installer? download link brings you to the buggy 14.0.10

November 14, 2014, 8:01 am
$
0
0

Does anyone know where to get the download for the Mac lync client version 14.0.9?

When you follow the link here: http://support.microsoft.com/kb/2963369

It only provides 14.0.10 which is very buggy and not ready for release in my opinion.

I have a copy of 14.0.7 but I'd like to be able to revert users back to 14.0.9

thank you.

↧

Lync 2013 and problem with copy/paste from SQL Mgmt Studio.

November 14, 2014, 8:06 am
$
0
0

Hi Everyone,

Recently one of ours programmers noticed a very interesting issue which is a real pain in the a## for him and his colleagues. It was all fine with Lync client 2010, problem started when moved some people to 2013 client.

When someone sends him a message with SQL Code, and he is pasting it into SQL mgmt std. he gets dashes "-" instead of spaces " ".

I thought this is a local PC issue, but:

1. On 2010 it worked, stopped all of a sudden when they changed lync client to 2013

2. They are pasting code on the SERVER not local SQL mgmt std. on their client machines

3. Even if I send him a code from Lync 2010 and he is pasting that from his 2013 client - he gets "-" dashes, so I guess it is not important from where I send the message, but from where he is copying it.

As for now, I have noticed that problem with guys from England and region of APAC - they have lync 2013 client already.

Really appreciate any help as I donot have any point where to start troubleshooting...

Cheers guys,

↧

Lync Couldnt find a Lync Server for test1.com

November 14, 2014, 8:35 am
$
0
0

We have a Lync server 2013 which is been joined to say example LyncVM01.test.com; and we have other domains like test1.com,test2.com,

So when users of all the domains can able to enable in the Lync control panel, but users from test.com can able to login from anywhere by logging automatic configuration

But users from domin test1.com are unable to login with automatic configuration but can able to login by manual configuration by giving the lyncpool.test.com

But when we are giving automatic configuration its says Can’t sign in to Lync ( Lync couldn’t find a Lync Server for test1.com.There might be an issue with the Domain Name System(DNS) configuration for your domain. Please contact your support team.

 


↧
Viewing all 3260 articles
Browse latest View live
Search
<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>