Quantcast
Channel: Lync 2010 and OCS - Lync Clients and Devices forum
Viewing all 3260 articles
Browse latest View live
↧

Lync 2016 Client Preview vs Skype for Business Client Preview

February 26, 2015, 1:00 pm
$
0
0

Hi everyone!

I have a question regarding latest Lync/Skype for Business client which is now in public beta - version 16.0.3726.1006.

Last night my Office 16 (which was downloaded in January from Connect) got updated to that exact version.

Here's the thing: I almost do like that new Skype for Business client.

Why almost? Because once I opened it, had a couple of quick conversations with my colleagues, and then somehow I got this message on top saying something like "Your server is not supporting Skype yet or your admin prefers to stick with only Lync clients so we have downgraded yours. Click to restart your Lync client now."

Something like that. Didn't really screenshoted it.

Ok, well. It worked just fine, nothing was broken. Until that message poped out.

Is there any way to get that brand new and shining Skype for Business client back? And to make it stay at the same time ;-)

Thanks!

↧
Search

Disable Missed call notification only for Lync, not entire UM

April 5, 2011, 3:06 pm
$
0
0

I have a scenario where I need to disable the missed call notifications from Lync.  

I know that you can disable All missed call notifications from Unified messaging by going into Outook - Tools - Options - Voicemail - and uncheck the missed call notification section.   But that won't work for us, here's why:

We have a Cisco Call manager servicing our desk phones with 1 extension range (this is the primary extension), many people have lync clients in a 2nd extension range.   I have configured Call manager to simultaneously ring the lync extension when a call comes into the desk phone.   

When a call comes in, both desk and lync ring.   If we pick up from the desk, the lync client sends out a missed call notification.    If we pick up from lync, the desk phone does NOT send out this notification. 

 

So what I need is a method to tell the lync client NOT to send out these messages, yet leave this notification turned on so that messages do go out on a true missed call at the desk phone. 

 

Can this be done?

↧
↧

Lync conversation history is not saved

March 13, 2015, 5:17 am
$
0
0

Hi Lync Expert,

Our company is using lync 2010 and outlook 2010. so far, we have no issue with conversation history saved for the users that have one email account in their outlook. the issue is with those users that have dual exchange account in their outlook and the account that used to login to lync are not the default account in the outlook.

is there any resolution for this?

Thanks.

Regards,

H

↧

Lync copy paste from LYNC

March 13, 2015, 5:28 am
$
0
0
Anytime a coworker of mine copies SQL into Lync, we can't past it into SQL Server Management Studio. Lync adds unrecognizable empty characters... Why? It is so annoying.
↧

No audio devices detected after upgrading to office 2013

March 13, 2015, 3:28 pm
$
0
0

Hey everybody,

I have an employee that has done an upgrade from office 2010 to 2013 and now his Lync will not detect any audio devices. The devices are detected by windows and other programs like Skype and Webex but not Lync.

Things we have tried:

1. Restarting lync and the PC itself

2. Unplugging and replugging the devices.

3. reinstalling all USB drivers 

4. Made sure that the Windows audio and windows audio endpoint services were running

5. Updating software

6. turning off the power saving mode on the USB hubs

7. Reinstalling Office

This has been a real annoyance. we are thinking of switching back to 2010 if we cant fix it soon. any thoughts? Any advice would be helpful.

Thanks,

Alex

↧
↧

Lync 2011 Mac - 14.0.11 unable to connect

March 13, 2015, 4:32 pm
$
0
0

Using VPN connecting to Lync is just spinning and unable to connect.

With Lync 14.0.10 and before, the Lync client would go through a few different servers to connect and failing before being able to connect to the external server. For each "internal" server it would then fail with:

InternalConnect, NLCreateConnection returned: -3264,

With Lync 14.0.11, instead of going down the list of servers it instead keeps on trying to go to the same internal server .

↧

Lync for Mac stops displaying accented characters after a while

April 16, 2012, 9:14 am
$
0
0

Hello

I am seeing a font problem in my Lync install on Lion 10.7.3 that was also present on 10.7.2. This is on version 14.0.1. 

System: Macbook Pro early 2010, running Lync 14.0.1 and a fully updated Office install. 

The problem is that accented letters stop working after a while.  After launching the programs I am able to write letters like á, ó, í and so on.  After a while (around 1 hour or so - not accurately tested in any way) this simply stops working.  If I try those same letters they come out as a, o i .  

If I restart Lync, it starts working again.  But then stops working after a while.

The fix is to quit the program and relaunch. I'm using an Icelandic keyboard and character set, and the keyboard works fine in all other programs. It just doesn't seem to respect the accent character. 

I see nothing in any logs that might be causing this.

Any advice you can give me?

↧

Lync 2010: In a new installation, will the address book update occur automatically without running additional routines on the Lync server?

March 18, 2015, 6:12 am
$
0
0

Lync 2010 was installed yesterday. This was an initial installation for maybe 200 people out of 1300 at our company.

Our IT Dept. indicated the address book would finish updating overnight, but as of this morning that has not happened.

Is there something more that IT needs to do on the Lync server?

Thank you!

↧
Search

Lync and Polycom CX600 - stop annoying beeping

February 25, 2015, 3:44 am
$
0
0

I hope someone can help with this, as it's got us tearing our hair out. I work in a small office of 6 people and we have Lync which is used both for internal office communication and also fielding external support calls. We each have a Polycom CX600 phone and a plantronics headset.

When a call comes through we get the 'Toaster' pop up and one of us clicks to answer. The annoyances arise when additional calls come through when you are already busy on a call. There's 2 things:

- When a call is waiting there is an incessant beeping in your ear on the headset. The toaster keeps popping up and you have to clilck 'Ignore' to cancel. It will then return in a few seconds

- Despite the Polycom's volume being set to minimum on both the phone itself and in Windows, the phone will ring at maximum volume until you click 'Ignore', but then come back again ad-infinitum until the call is answered by someone. The problem gets worse if there is more than one call waiting.

I suspect a lot of this is due to how this is configured at the server level, as I can't find any settings which affect these things locally on our machines. We're not getting a lot back when we've taken this up with our technical guys so I was wondering if anyone here can suggest something we can do to improve the situation?

Many thanks in advance

↧
↧

Audio & video call Issue in MS Lync

March 19, 2015, 1:50 am
$
0
0

I am facing issue from one of my location about audio calls, when any one is present on my HO so I am able to do audio call but same user using internet that time audio call not connect given error "call fail due to network connectivity" our network team says traffic got pass and firewall team also commit same.do not understand how to resolve this issue please help me..

 

↧

Lync Enable User problem (LookupUserConsole.exe)

March 19, 2015, 2:58 pm
$
0
0

Hi,

I have a problem with Lync 2013 and user enable. After a colleage brings up one template with the same domain computer account name of the Lync Server by mistake (actually the template machine was a clone of this Lync Server) things messed up.

After enabling an user by Control Panel or management shell,  I can see the details of the account with Get-CsUser command, but when I use the LookupUserConsole.exe I receive the message "UserDoesNotExist".

Can anyone help with this issue?

Thanks.

↧

Skype Business Client Mac

March 17, 2015, 9:14 pm
$
0
0
Anyone know if there are any plans, dates, ... on a Skype Business client for MAC? 
↧

Lync 2013 Client copy/paste text issues

July 17, 2014, 8:54 am
$
0
0

It looks to be a consistent issue in our environment (not sure if it is just us or everyone that uses Lync 2013) where it is very difficult to select text in IMs to copy/paste.  There are many times where you want to copy a single IM -- containing the person's name who said it, the text and the date/time it was said.  In previous versions, this was not a problem at all.  With Lync 2013, it is a complete pain in the ass to be honest.  You go to select and it continuously flashes and it takes a whiz just to be able to select the text and it's not reproducable.  Many users have complained about this.  If i try to select more than one person in the copy, it generally works better - but not perfect.  I have to think this is a bug because it should not be this difficult to select text, but strangely i only found a few folks complaining in comment sections of articles stating the same thing but no real answer.   We are on Version 15.0.4623.1000.

If anyone can provide a solution to this, it would be greatly appreciated!

~Brandon

↧
↧

Disable delegate pop up that keeps showing up

March 17, 2015, 12:32 pm
$
0
0

Admin assistance with many bosses that has delegates from her bosses, has the pop up of "you were added as delegate" every time she need to press the X button, when user reboot the PC again the same message gets pops up. how to go away this permenantly, this happens for many Admin assistance.

Any help would be appreciated.

↧

Lync's Share Desktop Feature is slow

September 3, 2014, 5:26 pm
$
0
0

I am using Lync for Mac version 14.0.9. The desktop screen share is too slow. On average, the screen refreshes about 10 seconds late. This makes it unusable.

The problem occurs with anyone I try to desktop screen share with (both mac and windows). I have tried completely removing Lync and re-installing using this guide: http://support.microsoft.com/kb/2691870/en-us. I don't think this issue is related to bandwidth. I can successfully use other screen share products (WebEx and Google) without performance problems.

Any thoughts or suggestions appreciated.

↧
Search

Lync 2013 Client crashes

October 17, 2013, 1:21 pm
$
0
0

Eventlog message:

Faulting application name: lync.exe, version: 15.0.4420.1017, time stamp: 0x5067326f
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0xc0000017
Fault offset: 0x0000c41f
Faulting process id: 0x2918
Faulting application start time: 0x01cecb1ab5a8cccf
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 5806ca39-372c-11e3-af61-002618927526

We are having this on a few lync clients.  The crashes are at random, a few times per day.  Generally happens when the client is idle.  Windows 7 systems, with the latest version of the client. (15.0.4517.1504)Any ideas?

↧

Can't Join Lync Meetings in Outlook 2013 with Lync 2013

January 8, 2014, 1:23 pm
$
0
0

Hello,

I'm having an odd problem with joining Lync meetings in Outlook 2013 using Lync 2013 and hope there is an answer out there.  When I click on Join Lync Meeting in Outlook I receive this error:

"We're sorry, but Lync has run into an error that is preventing it from working correctly.  Lync will need to be closed as a result. Would you like us to repair now?"

Both Outlook and Lync are 2013 32-Bit.  I tried everything including uninstalling quick and full repair of both Office and Lync.  Then I uninstalled and reinstalled both Office and Lync. Then I tried using new mail profiles under a new user account with no luck. Then I formatted the drive and did a fresh install of Windows 8 with only Office and Lync installed and it is still happening.

I can join or start the meeting if I copy and paste the Join link into IE, but I can't click through from Outlook.

I have the exact same setup on another PC that this is working fine but I never messed with anything just did default installs.

Any ideas?

↧
↧

Some accounts unable to log into Lync mobile, third-party Lync clients, and the official Lync client on- and off-site

March 23, 2015, 1:32 pm
$
0
0

Hi everyone,

A week ago Thursday, over the lunch hour I suddenly became unable to log into our on-campus Lync server via Pidgin. Over the next few days, we discovered that the problem wasn't just with my account, but suddenly started affecting a number of people randomly, and in different ways.

From what we've observed so far, everyone can log in internally from the Lync client. Many people can log in from off-campus from the Lync client, but not everyone. For those who can't log in remotely, they also can't log in via Pidgin or the Lync Mobile client (from on- or off-campus.)

Whenever someone encounters this problem, a SIP trace results in the error:
ms-diagnostics: 1000;reason="Final handshake failed";HRESULT="0xC3E93EC3(SIP_E_AUTH_UNAUTHORIZED)";source="MULYNC.at.millikin.edu"
and the Lync FE server's event log reports an EventID 4625, 0xc000006d error, with no sub-status.

The issue isn't machine- or device-specific because my coworker can log into Lync on my machine (under my Windows and Linux profiles) without a problem.

We've spent the last three days Googling and Binging the daylights out of the web, but haven't found a solution. The Lync server reports full replication, and I've manually kicked off a replication just to be safe, but it didn't make any difference. The issue isn't a new- versus old-user problem either, because some new users have no problems, and some old users have no problems, but the inverse is also true. I even totally de-provisioned my account (the first one that was created on the Lync server when we first built it) and re-provisioned it, but it didn't make any difference.

I also ran through the Microsoft Test Connectivity website (https://testconnectivity.microsoft.com/) and it reported no problems.

Our network and security admins have reported no changes since before the problems started, so it doesn't seem like it's related to that.

Is there any direction that you could point us on how to resolve this, or at least try to figure out where to look from here?

Thanks much!

Chris

↧

Why has LYNC 2010 stopped working?

March 23, 2015, 6:35 pm
$
0
0
No changes that I am aware of on the computer. Rebuilt my users profile and still unable to log in. I tired and I also can't log in. We both can log into other computers and LYNC will work.  I think something had to corrupt a file on the computer--but I have searched for several days and have been unable to find a fix. Any help appreciated.
↧

Script to Bulk Import Groups and Contacts into Lync 2013

March 23, 2015, 4:35 pm
$
0
0

Does anyone have a script out there that will allow me as the administrator for our Lync 2013 Server to administer the groups and contact lists in Lync 2013?

I have seen Contact Manager for Lync by a company called Vytru. But the price is too expensive. There is LUMT for Lync but the instructions are super vague and I can not find anyone who has successfully implemented it. I have found a lot of dead ends...

I was hoping there was just a straight forward Power Shell script that could take my current groups and contacts and allow me to replicate that information across my organization.

Any help would be appreciated.

↧
Viewing all 3260 articles
Browse latest View live
Search
<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>