Unable to view contact name in Contact Group on CX 600
We have CX600 phones which are tethered over USB to computers. I created a contact group in Lync client with some external phone numbers and I edited their contact card to show up the names for them....
View ArticleLync 2013 crashes on startup kernelbase.dll
I was trying out Office 365 and installed Lync 2013. It started once successfully, I closed it and started it again, and has this problem. I get "Microsoft Lync has stopped working." This is on 64-bit...
View ArticleLync web app help
I have a telecommuter that has corporate Lync 2010 and I believe tried to or installed the Lync web app and then uninstall. I remoted in and I do not see the lync web app in programs and features. when...
View ArticleLync Client only searching name for some users
Well, I don't see a forum for the 2013 client so hopefully this is in the right place...Anyway, we have users who are typing into the Search box of Lync and getting different results. For some people...
View ArticleNo audio in calls with specific audio device
I recently bought a Razer Kraken 7.1 headset which has a USB connector. It works with all other programs such as Skype, to make phone calls. I can hear people and they can hear me, no problems. But...
View ArticleLync 2013 Client - Screen sharing causes screen to flicker and crash
I'm using Lync 2013 32bit version 15.0.4517.1004 MSO 15.0.4517.1005 on Windows 8 64bit with Lync Server 2010Whenever I share my screen within a few seconds all monitors will flash black several times...
View ArticleOutgoing phone# not populating when creating a Lync meeting
When I create a meeting in Outlook and click Lync meeting, a hyperlink is added for Lync but no phone number is included for users who wish to call in. I have tried Uninstalling and reinstalling office...
View ArticleConfigure "Start Video Call" as the only option?
Bit of a strange request I know!Is it possible to configure Lync 2013, to only display/enable the "Start a Video Call" option? i.e. remove the "Call" option, so that every 'call' is video based?I've...
View ArticleLync 2013 client not responding
I have a Lync 2013 client, and whenever I connect to a meeting or start Meet now, it says not responding. Fixes tried, Un-install OfficeUninstall RealTek Audio Driver The problem seems to be with the...
View ArticleRemove pictures in Lync
I'm using Lync 2013, and even though I've changed the Options -> Personal to say that I don't want to see pictures, Lync still shows a silly cartoon picture next to people when I'm having a...
View ArticleEscape closes Office Communicator; how do I stop it?
I use Escape a lot with things jam, and I've found myself killing OC more than half a dozen times. Who ordered that?
View ArticleHow to use Lync
Can some one give me a class on how to use Lync. This is my first time using this.How to make and receive calls, do or can i lync with some one that is not in my network?
View ArticleLync duplicate contacts sync from outlook
In my outlook 2010 under contacts --> Lync contacts showing duplicate contacts of each. What is the purpose of Lync contacts in outlook. where does it sync with.How to remove duplicate entries.I am...
View ArticleLync Client showing old Out of Office Status Message
Hi,I have Lync 2010 running and everything is running well so far. I do have an issue where I set my Out of Office message for a couple days and have since turned it off, but Lync still displays my...
View ArticleLync crashes with SideBySide Error 35
I use Lync 2013 in Office 2013 Pro 32bit. OS is Windows 7 Enterprise 64bit.Recently, when I use Lync 2013, I got this issue:1. It shows not respoinding when I join a lync meeting or call another...
View ArticleHow to Test Lync Web App
One of my clients uses Microsoft Lync for their meetings. For the past two weeks I try to join the meetings and the Lync Web App plug-in crashes.Does Microsoft have a link that for a trial meeting that...
View ArticleLync Desktop sharing is not working via Remote Access Server / VPN
Sometimes, few users using RAS (Remote Access Server) / VPN are not able to share desktop.It is irrespective of other user (from other end) is using VPN or Office wired network.Note - we have enabled...
View ArticleCan't sign in to Lync using Lync Basic 2013
I get an error There was a problem acquiring a personal certificate required to sign in. If the problem continues, please contact your support team. I'm using Windows 7 and have an office 365 account...
View ArticleGetting ÿþ< as saved conversations from Lync in Outlook in Office 2013
Hi,I've been trying to get to the bottom of this and have found similar posts, but no one seems to have an answer.When I IM someone using Lync 2013, they get a pop up notification but instead of the...
View ArticlePolycom Group 500 Multiple Lync Video calls simultaneously
So I have a new Group 500 unit all working as expected, apart from when I try to call multiple Lync 2010 clients at the same time. First one connects fine, but subsequent calls just ring out, and...
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